YFP 156: Should You Refinance Your Student Loans Right Now?


Should You Refinance Your Student Loans Right Now?

Tim Church, YFP student loan guru, joins Tim Ulbrich to talk about all things student loan refinancing. Tim discusses what refinancing is, how it differs from consolidation, the benefits, the potential drawbacks, what to look for when choosing a company, and whether or not borrowers should refinance while the CARES Act is in place.

Summary

Tim Church and Tim Ulbrich dive deep into all things student loan refinancing in this episode. Tim Church explains that refinancing student loans is similar to refinancing a home mortgage and that the general goal of refinancing is to lower the interest rate so that you’re paying less on the loan over time. Refinancing can also change the type of interest you have on a loan and the terms of the loan.

Tim explains that there are several benefits of refinancing student loans including reducing the interest rate, removing a cosigner, getting out of a variable interest rate on a loan, accelerating or catalyzing your payoff, and also the potential to get paid by a company to refinance. Since refinancing federal loans pulls them out of the federal loan system and into the private sector, there are several drawbacks to refinancing including that your student loans may not be discharged upon death or disability and that you may not be able to receive help through forbearance if you are experiencing a financial hardship.

However, with COVID-19 and the CARES Act in place, Tim says that federal loan borrowers in general should not refinance their student loans. This is because the CARES Act has allowed for a pause on making federal student loan payments without interest accruing, late fees or a reporting of a delinquent status until September 30, 2020. During this time, pharmacists with qualifying federal student loans can take the money they would normally use on their student loans and apply it to other financial priorities, like paying down credit card debt or bulking up an emergency fund. If someone is facing financial hardship, then The CARES Act is beneficial for them as they don’t need to worry about making any payments at this time. Additionally, if a pharmacist is pursuing a forgiveness program, these $0 payments are counted as a qualifying payment.

Tim also discusses the protections the federal loan system offers its borrowers, when refinancing might make sense, and why and how he refinanced his loans multiple times.

Mentioned on the Show

Episode Transcript

Tim Ulbrich: Tim Church, welcome back to the show.

Tim Church: Thanks, Tim. Always a pleasure to be on here, whether I’m doing the interview or the interviewee.

Tim Ulbrich: Absolutely. Well, I appreciate you coming on. And so here we are, and Episode 149, we heard all about the journey you and Andria took to pay off $400,000 of debt in five years. So what’s new? The debt-free life is what? Give us the update.

Tim Church: Well, in general, it’s feeling pretty darn good. I mean, just having that massive amount of disposable income now, it just feels like that weight is off our shoulders. So anything that comes up that we need to purchase, like it’s never like, oh, do we have enough to cover that? Do we have enough to hit our other goals? But I’ll tell you, what’s interesting is it feels like there’s so many things right now competing for that disposable income. So even though the student loans are gone, it’s like, OK, let’s go onto the next thing. So we’re really looking at replacing our vehicles, we want to save for a down payment on a home, we built up our emergency fund pretty well, but all of these things are kind of going right in a row.

Tim Ulbrich: Absolutely. And we were talking a little bit before the show, I was reflecting back on the journey that Jess and I took and now looking with our four boys at home and the expense that they are, especially as we get into our grocery budget lately, my gosh, with the four of them. It’s real, though. I mean, there’s just competing priorities. And I think it’s a good reminder the value of being debt-free if that’s a possibility as it relates to your student loans, you go into that next phase of life, which is exciting. So Episode 149, we talked about the journey that you and Andria took to pay of $400,000 of debt in five years. And then we followed that up in Episode 150 and we gave our listeners a sneak peek of our newest book, authored by you, “The Pharmacist’s Guide to Conquering Student Loans.” And here we are, still in the midst of the COVID-19 pandemic and considering the impact of that pandemic and the passage of the CARES Act, which we talked about a little bit in Episode 146, questions have been popping up about refinancing student loans, when it does or does not make sense given the current situation. So we wanted to bring back onto the show our student loan guru, our very own Tim Church, to dig deeper into this topic. So Tim, back on Episode 149, you mentioned that although not the most important thing that you did to knock out your debt, one that did help in a significant way was refinancing your loans. So remind us, what is refinancing? And how does it differ from consolidation?

Tim Church: When you refinance student loans, you’re really changing or restructuring those terms. And it could be one thing or it could be a combination of things. But in general, when you refinance, you’re changing the interest rate, but you could also be changing the type of interest, either going from a fixed rate to a variable rate or variable to a fixed or some kind of a hybrid rate. Or you could also be changing the terms. So maybe your loans are 20 years or could be 30 years, and maybe you’re changing it to a 5-year, a 7-year, a 10-year. So really, what you’re doing is just, like I said, you’re just changing or restructuring what those terms are. Now, one of the things is that you can’t refinance within the federal system. And I know that there’s big talks about being able to do that one day in the future. But for a long time, especially those with graduate loans or professional loans, they’ve had very high interest rates, including myself. Most of mine were in the realm of 6.8%, so really encroaching that 7% mark. And refinance really differs from consolidation because you’re actually — your goal is to try to get a better interest rate than what you currently have or what exists whereas consolidation in general is just taking multiple loans, which could have different interest rates, combining them into one loan, and then really you get the end result of one weighted interest rate. And then usually when people are referencing consolidation, they’re talking about a direct consolidation loan, which is through the federal loan system. And sometimes that’s done to make it easier if you’re going through one of the forgiveness programs or maybe you’re trying to convert loans that didn’t qualify that you want to qualify or just overall make it a little bit easier having one servicer, one payment per month. But in essence, you’re not really changing the structure of the loan because you’re still paying the weighted interest rate of multiple loans.

Tim Ulbrich: Yeah, good distinction, Tim. One of the most common questions that we get — and I think a lot of confusion — is this difference between refinancing and consolidation. And so just to reiterate, when you’re refinancing, the goal is to actually reduce your interest rate. When you’re consolidating your loans, bringing them together, combining them into one loan, it’s a weighted average interest rate across those loans. So you’re not effectively lowering the overall interest rate but rather getting a weighted average of the interest rate of those loans. So talk to us then about the benefits of refinancing student loans. Why would one consider this path?

Tim Church: Well, it’s just kind of like refinancing a home. Your overall goal for the most part is you’re trying to get a lower interest rate than what currently exists and what you’re paying because over the course of the loan, depending on how fast you pay it off and depending on your term, you’re generally going to save more money over time because each and every month, more of your payment is going towards the principal instead of interest. So if you are making a certain payment on a loan at say 7% interest and you refinance and continue to make that same payment at a lower interest such as 5%, you’re going to pay the loan off faster because, again, more of that payment is going toward the interest. Now, there are a couple other reasons why you might consider it, so if you have a cosigner on a loan and you’re trying to remove that and take full responsibility, that might be one reason to do that. Maybe you have a variable loan. So obviously not currently — we’re not in the realm where variable interest rates on student loans are going to be tremendously high. But in some situations, that’s one of the reasons why people would get out of a variable loan because they don’t want to pay such high interest and get more toward the monthly payments. One of the interesting things that I did that I think really made a big impact when I was paying off my loans is I thought it helped accelerate or catalyze my payoff. So we already talked about in past episodes that I made some mistakes along the way, should have went for forgiveness, but sort of once I was on that path of OK, let’s get the student loans out of my life, let’s go for it, when I refinanced to a 5-year term — at one point I think I was paying like $3,200 or $3,300 was my automatic payment drafted every month, I had to make that payment. And so what it did was I knew that I had to basically shift my budget around that payment because it was such a large payment. But it forced me to make it. And so I think everybody has experience at least some point in their life, maybe not every day, but present bias where we really care more about spending our money today versus saving it or putting it towards debt or something else. And so I knew that when that payment came up, I had to have money in my bank account in order for it to process through and not default on it. So for me, it was kind of a way that I was going to get after it, I was going to accelerate and make it happen. And then one of the other benefits that is out there certainly is actually getting paid by one of these companies to refinance. So it’s a very competitive market out there, there’s a lot of players. And they’re trying to get your business. And so the nice thing is unlike a home mortgage refi where you might have to pay closing costs or some kind of fee, there really is no cost to you other than the time it takes to fill out the paperwork in order to do it. But you might actually get paid some kind of welcome bonus or new customer bonus as a result of refinancing with a particular company.

Tim Ulbrich: Yeah, great summary, Tim. And your example of your own story and having larger forced payments I think is a great one for especially — I mean, in general — but especially our new grads that are hearing this where I see that as one of the areas where income-driven repayment plans can get people in trouble where they may start off as a smaller payment and naturally expenses and lifestyle creep and other things may rise your expenses around that versus one of the benefits of a fixed, larger payment such as in your situation is it forces you to really prioritize that debt repayment and then budget around that.

Tim Church: Yeah, and I think, Tim, that there’s a couple ways to look at that. I think one side of the camp is kind of what I talked about as like we are our own worst enemy. So we need some things in place in order to protect ourselves from ourselves. But then obviously you have the other side where people say, “Well, I don’t want to have to force myself to make that payment. I’ll just choose a plan where I have to make a lower payment, and then I’ll pay extra every month.” And sometimes that works, but not always.

Tim Ulbrich: Yeah, and I think too is you do a nice job talking about on this topic in general, you’ve also got to consider the opportunity cost as you’re thinking about other priorities with your financial plan. And I think you do a great job of this in the book, “The Pharmacist’s Guide to Conquering Student Loans,” where you talk about all of the different options that are out there and really take the reader through from beginning to end, understanding those options and then determining for their own personal situation what is perhaps the best option for them to move forward based on all of these different variables that we’ve been talking about thus far and have talked about previously on the show. So certainly as you outlined, there are some perks or some benefits with refinancing student loans. But with everything going on with COVID, potential income hits in the CARES Act, is this still something, is refinancing pharmacists should even be considering right now?

Tim Church: In general, I would say no.

Tim Ulbrich: Alright. So thanks for joining us on this week’s episode. We’ve got nothing else to talk about, Tim! I mean, what do you mean, “in general, no?”

Tim Church: We answer the question.

Tim Ulbrich: So why should most pharmacists not refinance their loans right now?

Tim Church: Well, let’s look at this through the lens of what kind of loans one has. And I understand you may have federal and private, but let’s consider the majority of your loans is in one of those buckets. So if you have federal loans, one of the reasons why I would say no at this point is really because of the CARES Act. And that really was something that was just huge benefit that the federal government rolled out as a way to help students deal with their loans during this time, knowing that a lot of people have been hit with either a reduced income or completely loss of income. But essentially what this did was it allowed those who have federal loans to pause all of their payments until Sept. 30 of this year, something that is really done automatically by the servicer. But any qualifying loan such as direct federal loans, direct subsidized, direct unsubsidized, direct consolidation loans and FFEL loans and Perkins loans owned by the Department of Education, all of those qualify under that. And not only did they allow you to stop making payments, but they’re really — there’s no interest that accrues during that time. I mean, which is a huge benefit for a lot of people that are struggling financially.

Tim Ulbrich: Yeah, and I think it’s really important, we talked about this a little bit before on the Financial Considerations for COVID-19 when we talked about the CARES Act, but through Sept. 30, 2020 — and the Department of Education, for clarification, does have the option to extend this for three months if they choose to do so. That has not been done yet. But they do have the option to extend this through the end of 2020. But on qualifying loans, so as you mentioned, Tim, direct federal loans as well as those FFEL loans and Perkins loans that are owned by the Department of Education, those essentially you have a $0 payment that’s due as well as 0% interest. So the only thing excluded from this would be FFEL and Perkins loans not owned by the Department of Education, health professions loans, and private loans. So no interest, $0 payments on qualifying loans, so also talk to us about the PSLF provisions or those that are pursuing even non-PSLF, whether or not those payments count towards forgiveness.

Tim Church: Right, so those who are on the track for PSLF or non-PSLF forgiveness after 20-25 years, as you probably know, you have to be in an income-driven repayment plan and make qualifying payments during that time. Now, normally, if you’re in forbearance, those loan payments do not count towards either the 120 or depending if you’re going for 20-25 years. But because this is an administrative forbearance, any of these $0 payments, they essentially count towards the number that you’re trying to qualify for. So even during this time, it’s kind of like you’re getting a free pass without having to make that income-driven repayment but still getting the credit. So it’s actually a great time where you can shift whatever you were paying towards forgiveness in one of the income-driven plans to some other financial goal or having fun if you still have the income.

Tim Ulbrich: So Tim, you mentioned and clearly articulated that for those that have qualifying federal loans, obviously in this time period, $0 payments, 0% interest, doesn’t make sense. I think it’s also worth noting here that, you know, when you look at the major benefits of refinances, as you mentioned earlier, you’re often going and shooting for a significant reduction in interest rate that hopefully is going to save thousands and thousands of dollars over the repayment. And sometimes in doing that, you’re willing to take on some things that private lenders, even though these have largely been very, very competitive with the federal offering, in doing that, trying to accomplish that goal of reducing your interest rate and saving that money, you’re willing to take on some things with a private lenders that are different than what the federal program offers. So remind us of what those protections are that not all private lenders offer that somebody will get in the federal system.

Tim Church: Sure. So I think one of the biggest ones is the option to immediately opt in for a income-driven repayment plan. So essentially, if you have federal loans at any time, you can say, “I want to go into an income-driven repayment plan,” and they’re going to base that off of your last year’s tax return or if your income has significantly decreased since that time that you filed, that they’re going to base your payments upon that, which is really I think is a huge deal because if you are somebody who has significant income change, that is a great benefit. It’s essentially a safety net in order — if anything happens to your income. And then I think some of the other big ones are forbearance, so even if you couldn’t make the income-driven repayment payments on a particular plan, you could basically push pause. But you would be responsible for income as it would — or I’m sorry — the interest would accrue during this time on anything that was unsubsidized. And then you may not get the benefit of having your loans discharged if you happen to pass or you became permanently disabled, which is another benefit. Now, some private lenders will have those options in place, which is good. So I think that’s something to really know when you are signing that over, especially if you’re going from federal to a private lender when you refinance is know about those because if it’s something that they don’t offer, if anyone is essentially on the hook for any of those loans or if they try to cede your estate, you definitely want to have those insurance policies to really protect you in case that would happen.

Tim Ulbrich: Yeah, great stuff, Tim, too. And I think it’s also worth mentioning here, as we talked about on Episode 153 with student loan attorney Adam Minsky that there are some forgiveness provisions that are on the horizon that are being proposed in the legislature. To be clear here, nothing has been passed. This is all hearsay at this point in time. And we talked about several of those that might come to be or may not come to be, everything ranging from potentially an extension of the $0 payment, 0% interest or perhaps some forgiveness that could be happened in there for federal loans, some of those proposed legislations do and do not include private loans. So I think there’s a whole host of things that may or may not be coming. Again, at this point, nothing has been passed. But as we’ve talked about on Episode 153, one of the benefits I think for staying put if you have qualifying federal loans in addition to everything we’ve talked about, is to see how this plays out for the foreseeable future as they look at perhaps the next coronavirus relief bill that may or may not come to be.

Tim Church: Yeah, and I saw on I think it was the Facebook group and on our page, there was some people that were pretty upset about these forgiveness programs and whether or not they would go through after they’ve either paid off most of their loans or paid it off completely. So I think the bottom line is that you can’t always time when these things are going to happen, but if you have an opportunity, it might be worth waiting a little bit to see if it does come through. But I think one of the biggest things when you look at whether when you’re making that decision to refinance, there’s one huge assumption that you’re making. And I think it’s so critical. It’s that you’re assuming that when you refinance, that your income isn’t going to change or it’s going to go up, that you’re not going to have any change in your income. And I think that is such a key thing because again, those protections to either push pause or go to an income-driven repayment, that’s not necessarily going to be there depending on the lender that you’re working with. So you may have a pretty secure job or you may be in a situation where you’re not quite sure or maybe you’ve had reduced hours. And so especially in those situations, I think you’ve got to be really careful because if all of a sudden your income takes a big hit, well then you could be in a very unfortunate situation.

Tim Ulbrich: So to that point, Tim, for those that are listening that have private loans and are thinking, what the heck? I’ve been left out of all this. I was trying to do my due diligence and make payments and perhaps they’re in a financial hardship, maybe not, what options do they have? I remember seeing some states that were moving things forward, trying to work with private lenders. But as I understand it, that’s not really the same as the provisions of the CARES Act in terms of what that offers borrowers. Talk to us a little bit more about that.

Tim Church: Yeah, so there’s a number of states that believe — at the time of this recording, there’s about nine or 10 states that have stepped in to work with private lenders, including some of the big players like SoFi, Lendkey, Earnest, Navient. But basically, these provisions kind of mimic the CARES Act in that they’re also allowing borrowers to temporarily suspend payments for 90 days. They’re also waiving late fees. But I think one of the biggest things is that the interest does not stop accruing if you’re not making your payments. So that’s really the one big key distinction. And I would say that obviously, even if they’re giving you the option to suspend payments that that’s not necessarily something you should do if your income hasn’t changed and you still are able to make the payments. The other thing that they mentioned is that they’re not going to report delinquent payments to the credit bureaus if you’re going to stop making your payments during that time. Although that is an issue, actually, with people with federal loans under the CARES Act as there have been some cases reported with that.

Tim Ulbrich: Yeah, and we talked about that on Episode 153. And from everything that I can tell, that has been resolved. So some people saw a short-term ding on their credit. And that has been I think corrected. But always a good reminder to be checking your credit and your credit score. And hopefully those issues have been resolved. So Tim, based on what we’ve talked about, to be clear, what we’ve said here is most pharmacists should not be refinancing during this time period where we have the provisions of the CARES Act. Assuming that the majority that are listening have qualifying federal loans. So is there any subset where in this time period, refinancing may make sense?

Tim Church: Yeah, I thought about this myself in terms of if I was in this position and I had already refinanced my loans, which I did a number of times, you know, is that something possible? So I think those who have already refinanced once or another time and they have private loans, I would say maybe. OK? So the stipulations that would go along with that is that obviously, whatever you’re going to refinance to, that those terms are manageable. Obviously, you’re looking for a better interest rate.

Tim Ulbrich: Right.
Tim Church: So you have to come out on top and it has to make sense from a mathematical standpoint. But also, you want to be able to make those payments and not have to stretch your budget so far. I think the other thing you have to really think about — and we’ve talked about this I think a couple times already — is that you’re not anticipating any change or loss in your income because again, especially if you refinance to a more aggressive term where your payment may actually increase, that’s even more reason that you really have to be pretty confident in that. Sometimes what’s kind of nice is that you might even be able to refinance to a term that’s longer than what you are with a better interest rate with the intention that you’re going to pay extra in order to come out ahead over time. So that’s obviously an option as well. I think the other thing is you have to look at your overall financial picture and look at what your goals are and what the priority is because especially if you’re someone who has credit card debt or other goals you’re trying to accomplish, maybe you’re not going to be as aggressive right now with your student loans, especially if you’re going to have to make a bigger payment. So I think that’s something you have to take into consideration as well.

Tim Ulbrich: Yeah, such a great reminder that student loans are a really important part but only one part of the financial plan, right? We talk about this with investing as well. Really, really important part of the financial plan, but it’s only one part of the financial plan so really taking a step back and I think speaks to the value of a financial planner and a coach that can help you really look at the big picture and determine how you’re going to prioritize and strategize. And I would point to — and credit to you, Tim, for the work that you’ve done in building out the resources. If our listeners are not already aware, head on over to YourFinancialPharmacist.com, lots of great information not only on refinancing but also calculators for refinancing and other tools that can help you determine what your savings could be if you choose that as a path forward. So at this time, I want to shift and do some rapid-fire refinance Q&A. So while we have you here, I want to tee off some of those common questions that I get, you know, from listeners or out speaking and talking to pharmacists related to refinancing. And a couple of them we’ve touched on, but I want to really directly answer them, so we’re going to go through these one-by-one. So first question I have for you is what factors do you consider when selecting a lender to refinance? So lots of options out there and, you know, how many should I be considering? Should I only be looking at one? And ultimately, how do I get to that decision of which one to work with?

Tim Church: You’re absolutely right. There’s so many options out there in the marketplace now. I think that the key thing is really to shop around and make sure you’re getting the best deal. It would be unfortunate that if you refinance but you could actually get a better deal with a different company. Obviously, that’s not the only thing to consider. But I would say that that’s one of the most important factors because obviously from a mathematical standpoint is you’re trying to get the best deal in order to save the most money over time. And that may also help you accelerate your payoff. So I think that’s huge. I think the other thing is if your loans — if the loans are going to be discharged on death or disability. And to me, I think that’s really important and a really good thing if the lender is offering that because again, if for some reason you became permanently disabled, could not make your payments, you don’t want your disability insurance check that you have coming going all towards your student loans or covering a big chunk of that. I mean, you need it to live. And that’s why even some of those policies, they have student loan riders built in there as differing payments that you would have on top of your monthly benefit. So I think that’s a really important thing. And the same thing with whether they’re forgiven on death because if you’re married, have a spouse or significant other or a cosigner, you really don’t want to have to leave that debt to somebody else. And obviously you can have life insurance in place, but it’s just another thing that I think is a good benefit when you’re looking at the lender. And I think just making sure they’re a reputable one. You can go to the Better Business Bureau, I think NerdWallet has a watch list of predatory lenders that are out there. But there’s some really big names, obviously, and you can check some of those out on our website.

Tim Ulbrich: Yeah, and I think too in addition to the Better Bureau of Business rating, I think obviously you want to consider the consumer experience. And I would say it’s a great place to lean on the YFP community, jump in the Your Financial Pharmacist Facebook group, ask them a question about your experiences with different lenders. You know, you want to make sure that they’re going to be responsive in addition to obviously the variables we mentioned of finding a product that has the best rates and ultimately the terms that you’re looking for. So Tim, you mentioned in that last response the importance of loans being discharged on death or permanent disability, which would match the benefit that one would have in the federal system. So I’m guessing some may be wondering, well, how do I know that? How do I find out if a private lender does offer that?

Tim Church: Well, we have the information on the lenders that we’ve partnered with. But obviously there’s a lot more out there. So I think trying to find their facts on their website is a good place to check, but sometimes they don’t even have that. I know that back when I was first analyzing different lenders and trying to refinance, I actually had to send emails out to the company for them to get that in writing through an email to say like, yes, this is true, this is something that we offer. So sometimes it’s always not the easiest thing to find on their website.

Tim Ulbrich: And you know, you mentioned in your story — going to the next question here — you mentioned in your story, refinancing more than once. And you know, I think that’s something that often gets overlooked. So tell us more about not only one, that being an option, but why people should consider doing that and how often they might consider re-evaluating.

Tim Church: Yeah, I think looking back — so I refinanced mine three times and my wife did three times as well. And the bottom line was that each time that we did that, we were able to get a better rate. And so it really just made sense to do that because it just became more competitive. I think I started out going from 6.8% down to maybe 4% or somewhere around there. And eventually got down in the low 3%s and then with First Republic got down to even 1.95%. So each time we were able to get some savings. And there really is no limit in terms of how often one can do that. I have heard some cases for people that do it like extremely often, like multiple times a month or every two months, that you could experience a temporary hit in your credit score. But overall, I mean, it can be very beneficial. I mean again, you’re just shifting to a different servicer for the most part. And as long as they have good service, you’re really just making the same payment, could be the same terms, but just a little bit of a better interest rate. And a lot of times, as mentioned before, they can incentivize you that when you switch to a different lender that they’re going to reward you with either some interest rate reduction but also possibly some kind of a welcome or cash bonus.

Tim Ulbrich: And to that point about multiple refinances having an impact on credit, tell us about your experiences. Did you see that have a short-term impact on your credit score?

Tim Church: I really didn’t. I think the soonest that I refinanced after doing it, I think I want to say 2-3 months was the earliest that I did once I made it happen. So I never did it more frequent than that, so I can’t speak to those who might be wanting to do it more frequently. But like I said, I’ve only heard of some case reports where people have noticed — and typically, they’re not huge dings in their credit score. They’re typically small. But I guess technically, it could be much larger I guess if it was something you were doing like every week. And for those that are listening, especially any of the recent graduates, the new graduates, one of the most common questions I get is, you know, how soon can I refinance? So considering the variables that a lender would be looking at, what have you typically seen in terms of what might be the good time period for one to consider applying for that first refinance?

Tim Church: Well, I think you really have to get your plan down pat first. I mean, that is the key because once you pull that trigger and refinance, I mean, you’re essentially disqualifying yourself for any forgiveness programs. And that’s one of the biggest mistakes that I made and that I shared in the book is that you have to know that because you have to know what you’re giving up by doing that. Now if you’re someone who you think you’re committed to the private sector and forgiveness is not going to be an option or your debt-to-income ratio isn’t significantly high, then yeah, then maybe it is something that you consider. Generally, lenders are not going to even allow you to refinance until you’ve proven income. And I think now, especially during the COVID time, they’re actually being stricter on who they’re going to lend money to and be able to refinance because it’s — I think I want to say one of the lenders, initially they only needed like your last paycheck or last two. And now they’re upping it to your last three paychecks to make sure that you’ve had consistent income. So a lot of times, you have to wait. I mean, I really wouldn’t even consider it during this time if you’re a new graduate and you have federal loans. You have the grace period anyway.

Tim Ulbrich: Right.

Tim Church: But then on top of that, you have the CARES Act in place. You’re not forced to make any payments. So I would really just take the time, explore all of your options, make sure you know exactly what kind of position you’re going to take and how that’s going to impact your student loan options. And then, you know, once the grace period passes or you get to that point, then you can kind of decide which route you’re going to go.

Tim Ulbrich: Yeah, such a great reminder. For those that are or are not new or recent graduates, just the reminder that you want to have clarity on your repayment plan, so really determining the strategy first. And then if you get to the answer that refinance is best for you for whatever reason, obviously not in the moment likely for those that have qualifying federal loans but in the future, OK, then you start to go down the path. But you want to be crystal clear that that is the right path for your personal repayment strategy. Tim, last question I get asked all the time is how to apply with one of these private refinance lenders and I see they’re giving me fixed and variable rates to consider. Talk to me about what factors one should consider that would help them determine whether or not they may take the fixed option or the variable. And of course, we’re not specific rates here, so we don’t know what those rates are. But just generally speaking how to evaluate fixed versus variable rates.

Tim Church: Yeah, I think this is a tough one because like a lot of other products out there, even like mortgages, the variable rates are going to be very sexy, very flashy. They’re typically going to be lower than what fixed rates are available. And that can be very enticing to want to go that route. The problem is that if something happens in the market and rates significantly change, your payment can change and the amount that you pay in interest can significantly change. And it’s hard to predict into the future exactly how that’s going to fluctuate. Now, right now you might make the argument that most likely, we’re not going to see rates climb in the short term foreseeable future. But again, is that actually going to happen? It’s hard to exactly say. And if you’re even considering a variable rate, you want to know what the top end rate is going to be. Usually, there’s terms with regards to how frequent those rates can change but then also a maximum that you could pay in that situation. So I know there’s a lot of people that they’re comfortable with that level of risk and with that rate changing and the fact that they could refinance again to get out of it if needed. And certainly that’s one way to look at it. Me, I was never in that camp where I was comfortable with that risk, even if it was a small percentage improvement, I’m going fixed so I know exactly what’s coming out of my monthly budget or at least what the minimum payment is, and I’m not going to have any surprises along the way. So that made me feel really comfortable knowing that, even if it was, like I said, a little bit of a higher interest rate.

Tim Ulbrich: I think this is a good reminder for our listeners to check out our refinance calculator and tool on the YourFinancialPharmacist.com website and do the math. I mean, run the math on best case, worst case scenario of the variable rate. And, you know, to your point, really ask yourself what risk tolerance do you have but also what margin do you have in your budget? So you know, if you see that math on variable rate worst case scenario and you say, “Oo, I don’t know if I have the margin month-by-month for that difference,” then that might answer your question. But you know, if the rate difference is that significant, the savings are potentially that significant and you do have some margin, well then that might help inform which direction you take as well. So Tim Church, great stuff. And as a reminder to our community, “The Pharmacist’s Guide to Conquering Student Loans,” our latest book authored by Tim Church, “How to confidently choose the best payoff strategy that saves you the most money,” pick up your copy today at PharmDLoans.com. It’s a great book whether you’re overwhelmed with student loans or confused about repayment plans that exist, unsure if the strategy that you have in place today is the best one or perhaps a new graduate trying to determine what strategy is the best one forward or those that are feeling anxious about how to handle loans during residency or during a financial hardship, this book is for you. I can attest to it. I’ve read it. I think it does a great job of talking through all of the repayment options and strategies and really presents a very complicated topic and presents it an easy-to-understand and more importantly, actionable way that’s all customized for the pharmacy professional and written by someone who has done it. No theory, no case studies, but actual execution. So again, you can pick up your copy today, PharmDLoans.com. Again, PharmDLoans.com. And as always, if you like what you heard on this week’s episode of the Your Financial Pharmacist podcast, please leave a rating and review on Apple podcasts or wherever you listen to your podcasts each and every week. Have a great rest of your day.

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YFP 155: Why You Need Professional Liability Insurance


Professional Liability Insurance for Pharmacists

Tim Baker talks through what professional liability insurance is, why it’s important, who needs it and what to look for when shopping for a policy.

Summary

On this episode sponsored by HPSO, Tim Baker discusses the ins and outs of professional liability insurance for pharmacy. Working as a pharmacist without professional liability insurance or malpractice insurance is a risk that could cost you your assets including your home or retirement and could also leave you bankrupt or with your wages being garnished.

He explains that insurance is essentially a risk transfer, meaning you’re moving the risk by contract from yourself to an insurance company. The company takes a premium from you and if an incident is filed, then the policy will pay you out. Tim says that facing a lawsuit for malpractice can be absolutely devastating to your financial plan and future independence, and the cost of the premium for professional liability insurance is so low that everyone should really look into being covered.

A liability insurance policy provides coverage in a number of areas, including $1 million for each claim, license protection, loss of wages, attorney fees, actions taken against you while volunteering or giving verbal advice, and claims from previous employers. If your employer offers liability insurance, Tim says that this is more of a perk and not a plan. The employer policy is there to protect the institution and not necessarily the employee. If you have an employer plan, you need to find out if the coverage is high enough to cover all of the employees and if it will protect your license or provide money for lost wages or board hearings.

Tim shares that when shopping or evaluating a policy, it’s best to work with an insurance provider who is plugged into your profession. He says that you have to also look at what is being covered, how easy it is to set up, the education provided and how good their customer service is. He recommends HPSO as they insure over 100,000 pharmacists, lead in terms of education and are sponsored by APhA. You can learn more about HPSO here.

Mentioned on the Show

Episode Transcript

Tim Ulbrich: On the day of the incident, the patient was admitted to the hospital due to nausea and vomiting to rule out possible gallbladder disease. The admitting provider ordered Reglan 5 milligrams IV push four times per day. The Reglan did not relieve the patient’s nausea, so the nurse requested the provider change to another drug. The provider discontinued the Reglan and order Promethazine 25 milligrams IV push four times a day. After the medication order was received and reviewed by the pharmacy, it was delivered to the medical floor. The nurse administered the medication via IV push in less than one minute, and that was undiluted. The patient immediately experienced pain, complaining that his left wrist felt like it was on fire. The nurse flushed the IV site several times after administering the Promethazine and stated the pain would subside in a few minutes. About an hour later, the patient’s IV site was noticeably swollen and continued to hurt. The nurse made the decision to remove the IV and notify the admitting practitioner of the patient’s complaints. Initially, the patient’s practitioner treated the IV infiltration conservatively. However, over the next several hours, the patient developed progressive swelling, discoloration, and numbness. Once it was determined that the patient had developed compartmental syndrome, he was urgently taken to surgery for decompression of the compartments of the left hand and surgery of the left hand. After surgery, the patient developed sepsis and was transferred to a higher acuity care hospital, which had a hand surgeon who took over the patient’s care. After his physiological status improved, he underwent two additional surgeries. He was then discharged home with daily wound care and physical therapy to be performed by a home health provider. Currently, the patient has very limited motor control over his left wrist and arm due to contractures and nerve damage from the compartment syndrome. He experiences a constant aching in his extremities as well as severe burning, stabbing and electric shock-like pain, which is associate with complex regional pain syndrome. Because his injury occurred to his dominant hand, he was unable to return to work as an aircraft mechanic and was forced into disability. The nurse, pharmacist on duty, director of pharmacy, and hospital were all included in the lawsuit. Allegations against pharmacists on duty included failure to provide written and/or oral instructions on the causative effects of Promethazine when given IV as well as providing a causative medication Promethazine in undiluted form without any instructions as to how to appropriately dilute and administer the medication. Allegations made against the director of pharmacy included his failure to establish a pharmacy policy on Promethazine detailing how to administer the medication safely. The hospital declared bankruptcy prior to filing the lawsuit, leaving the two insurers as the main defendants. During deposition, the nurse testified that he was unaware how to administer Promethazine and dependent on the pharmacist and the pharmacy department to provide medication safety instructions and warning. Both insurers acknowledged during their depositions that they understood how caustic Promethazine can be if it extravagates into the tissues and how serious consequent injuries can be. Neither could explain why a pharmacy protocol had never been developed for Promethazine administration. The likelihood of prevailing at trial was estimated to be between 35-40%. A collective settlement was made on behalf of the pharmacist on duty and the director of pharmacy with indemnity payments and expenses in excess of $740,000. Wow. Tim Baker, when you hear that story, if that is your client, whether it be the pharmacist or the director of pharmacy, what are the implications for them personally and to their financial plan?

Tim Baker: Yeah, I think it’s devastating. That type of catastrophic loss is — it’s almost impossible to come back from. So you know, from a personal perspective, obviously your heart goes out to the patient that was negatively affected for the rest of their life and obviously losing a lot of function in the hand and everything. But from the client perspective, you know, this is a — obviously it’s a shot in the arm, to say the least, with regard to the ability to grow wealth. You know, this is probably looking at wiping out assets like a home, retirement savings, you’re probably looking at bankruptcy yourself, garnishes of wages, even the likelihood of return to pharmacy in some form or fashion is probably gone. So what most of us are striving to, and it’s really our mission, is to help pharmacists achieve financial independence. That’s going to be different for a lot of people. Regardless, a loss like this is going to put a dent in that no matter how you define financial dependence. So this is one where, you know, when I first read through this case study — and I’m not a pharmacist — like it gave me anxiety because you’re just thinking like you could see where this was going. And it’s devastating. That’s the word that comes to midn the most.

Tim Ulbrich: Yeah, and I think, Tim, you know, as we continue to see the pharmacist’s role expand, which is a great thing for our profession and great thing I think for patients as we know the expertise they can bring to the medical team, I think we’re going to see more and more opportunities where the expansion of that role leads to pharmacists being brought into lawsuits, right?

Tim Baker: Yeah.

Tim Ulbrich: So we’re now obviously seeing a good evolution away from just the distribution function of the medication, which in and of itself can bring potential errors and lawsuits that we have I think been well versed in and know of. But when you start to get into the clinical realms and the variety of clinical roles that we’re seeing pharmacists play, that certainly is going to expand. And I think it’s helpful to hear stories. This is one example, so I know our hospital pharmacists listening are going to hear this and say, yeah, you know, they can see this. They can visualize, they can relate to it. And I know when I was in school and we were taught about professional liability insurance, like it’s just hard to wrap my arms around like what would this be? And what are the situations? And how really significant is this risk? And so I think it’s helpful to hear examples, and this is one. You know, there’s some other examples that we highlighted in “Seven Figure Pharmacist” that have involved a pharmacist, a prostate gland suppository (?) that’s given instead of Progesterone that resulted in premature delivery of an infant that had neurological complications, a man who obtained sensitive medical information about his wife without her consent, a young child who received propylthiouracil instead of mercaptopurine that resulted in recurrence of leukemia and eventually in death. So these are unfortunate but true stories of pharmacists’ errors. And these errors obviously can result in significant financial implications. And so I think it’s important, Tim, that we take a step back and just think about what is insurance? So here, we’re talking about professional liability, but health, home, auto, life, disability, we’ve talked about many of those on the show. What’s the basic definition and purpose of insurance and the role that it plays in the financial plan?

Tim Baker: Yeah, so this — what insurance really is is it’s risk transfer. So we’re essentially moving the risk of some — so a risk is basically a condition where there’s a possibility of at least two outcomes: one being undesirable. And typically, those undesirable outcomes, you know, they’re losses. So this could be a loss of income, this could be a loss in a lawsuit where you have a liability to pay. The loss is really that disappearance or reduction in value. So what we do is, you know, we transfer that risk by contract from ourselves, the individual, to an insurance company. And basically, the insurance company is taking the premium, so this is what we pay for the policies, and they’re using the rule of large numbers. So basically the group is paying for these policies, and then if one member of the group has a loss, then you know, that’s where the policy pays out. So you know, a lot of us when we think about insurance, we use different methods to manage that risk. So you know, the big one that we’re talking about here is transfer the risk, but you know, a lot of us, we retain that or we self-insure. The example that I give for self-insurance is we have Benji the dog. And Benji, we looked at pet insurance, but we knew that those premiums would go up, so we just have an Ally account where we would have put those premiums toward that policy, we self-insure that risk.

Tim Ulbrich: Right.

Tim Baker: You know, there’s ways to avoid it. So like if you’re not in hospital pharmacy, we’ll talk about maybe some of the careers in pharmacy where you don’t need it. But at the end of the day, you know, this is something that is so — it can be so devastating. And I think the tradeoff in terms of the cost of the premium for professional liability that we’re talking about today, it’s almost — I don’t want to say it’s a no-brainer, but it’s almost a no-brainer. And if you are unsure because of where pharmacy practice is evolving and headed, I would buy a policy because it’s very cheap. And the downside is so great. So — and I think one of the things that we want to talk about here is you know, and it’s evident in this case, is there’s an over — we have an over-reliance or we make assumptions about our employer that aren’t true. So I know I’ve worked with some big companies and big organizations, and you think that walking in there that everything is pristine, there’s a policy and a procedure for this and that and your employer is always out for your best interest. And unfortunately, it’s not the case. You know, there are lots of things that we do in life, and I think that you’re going to see this just as hospital systems become more stressed where things are kind of — you wing it in some cases. There are things that change, and that’s a harsh reality. But I think in this case, it’s like, well, we never had that policy and procedure. You’re assuming the next guy down the line, maybe the nurse that is administering knows what they’re doing, but we make assumptions here. And you know what my mom said about when you assume, it’s not necessarily something that’s going to turn out well. So yeah, I mean, we can definitely go through the professional liability and why it’s important and what it is. But at the end of the day, if we look at this broad strategic part of the financial plan that is the protection of the financial plan, this piece of insurance that’s with insurance in general is going to be so important because things just happen that we don’t expect. And you can’t self-insure everything. You have to have that rule of that group to basically help shoulder that for you. So that’s really the purpose of insurance.

Tim Ulbrich: Great definition overview. And you know, I was just thinking as you were talking, in the pharmacies that I’ve worked in and many that are listening can relate if you’re working in a traditional community retail setting, the number of prescriptions you touch per day and you extrapolate that out to a week or a year and the number of patients that you interact with per day or if you’re in a hospital setting up on a floor distributing in a hybrid role, it doesn’t matter. Just from a statistical standpoint, when you talk about the risk and the things that could happen along the way, obviously there is risk that can be had there and making sure that you’re protected and the rest of your financial plan. But let’s be honest, even when we talk about a policy that is relatively inexpensive relative to the coverage it provides, nobody wants to pay for insurance. And I think for many, myself included, the thought of paying for something that may or may not bear fruit in terms of providing a benefit can be frustrating. And unfortunately, because of these feelings, I think many people forego implementing proper insurance coverage. So Tim, generally speaking, how do you work with clients to find this balance of ensuring the right insurance protection and that that is in place while they are trying to prioritize other goals such as paying down student loans, investing, or saving for a home?

Tim Baker: Yeah, I think there’s this misnomer that working with a financial adviser — and I think maybe it’s not a misnomer because I think, you know, we’ve earned it in some regard — there’s this misnomer that it’s all about growth of assets, invest, invest, invest. You know? And for a lot of pharmacists, you know, when they think about insurance, they’re left with a bad taste in their mouth because probably during pharmacy school, just like many physicians and other healthcare providers, you know, there’s this push by financial professionals like me to sell you a crappy whole life policy or something like that. So you’re already kind of from Jump Street a little bit wary of it. And to your point, Tim, a lot of people can view it as a sunk cost. So this is the idea that money that you’re spending towards these premiums cannot be recovered. And I think you’re really — it’s missing the point. And one of the analogies — or one of the examples I give is we talk about whole life, these are policies that are typically more expensive. And a lot of whole life advocates will say, “Well, term insurance, they only pay out 4% of the time.” But the point is that they did their job. Most of the — if you have insurance and you have a 30-year policy and you live beyond that policy, like you were protected during those 30 years. And it did exactly what it needed to do. And the same is true for professional liability. It’s like you don’t want to have a claim, even if you’re covered. You don’t want to have a claim. But you want to have that — the insurance is that safety net so you’re not in the poorhouse, your assets are protected, you’re not filing for bankruptcy. So what we say, you know, and kind of it’s just our messaging, every time we meet a client, like our mantra, our thing is how can we help you, the client, grow and protect your income, grow and protect your net worth, while keeping your goals in mind? And the protection is so much baked into the insurance piece, the estate plan, those types of things. But we want to make sure that we’re doing both of those things, not just growing the assets because we want to make sure that we are accounting for those dark moments. And I think we as humans, we sometimes suffer from the optimism bias, which is a cognitive bias that causes someone to believe that they themselves, Tim Baker, oh, I’m not going to experience a loss. I’ll never have anything; that’s going to be someone else, you know, a faceless person in the crowd. It’s never going to be me until it’s me. I often hear on repeat, “Hey, my employer has me covered. I’m not worried about it.” And that could be not just from professional liability but it could also be from life and disability insurance. So at the end of the day, what we say is insurance provided by your employer, it’s not a plan. It’s a perk. So we, if we’re doing this financial planning thing the right way, it’s just something that we have to bake into it. Now, when I say for things like life insurance, typically the things I say is for life insurance to make sense, it’s typically you have to have a spouse, a house and mouths to feed. Sometimes people that are single, they don’t have a house, they don’t have dependents, maybe it doesn’t make sense unless they have loans that are not going to be forgiven upon death. So the same thing with professional liability. We want to make sure that it makes sense for the scope of practice that they’re in and that they have things that could potentially be lost. But you know, for the most part, it is something that you want to take a hard look at if you’re a pharmacist. And I kind of hearken back, Tim, to the story that was done about kind of the — I know they interviewed a community pharmacist, and I’m blanking on who wrote the story, but the amount of scripts that that pharmacist filled in one day, it was like it’s crazy. So there’s potentially going to be mistakes, and those mistakes could have far-reaching effects. So you know, again, strategically it’s something that we definitely, we need to work through all those different parts of the insurance and make sure that we are properly covered in that regard.

Tim Ulbrich: So Tim, to that point, you know, just like health and life and disability, we’re trying to determine who needs it and how much do they need? So talk to us — and you alluded to this a little bit already — when it comes to professional liability insurance from your point, who needs to be evaluated and what considerations should they have as they’re doing that evaluation?

Tim Baker: Yeah, so you know, when we’re looking at professional liability, basically what this is, it’s coverage for a pharmacist that provides protection in the event a claim is made against the pharmacist involved in an actual or alleged or admission while carrying out his or her duties that are within the scope of practice for a pharmacist. And the hard part is that the scope of practice is a moving target. And it’s going to be defined by your respective state, so in your state licensing board. So again, it’s not necessarily a black-and-white issue for a pharmacist in whatever state USA. So to me, from our viewpoint is the idea is that if you are a practicing pharmacist and you’re interacting with patients, if you’re volunteering, if you’re giving advice, like I said, when we talk about side hustling a lot, there are a lot of pharmacists that they might moonlight and work in a hospital pharmacy. These are all instances that expose you to risk that you want to cover. And even policies — even claims that come up where hey, you worked at a hospital and now you don’t work there anymore and a lawsuit is filed, you’re not necessarily going to be covered under that employer plan, so having your own policy is kind of what we’re looking for. So to me, again, it’s going to depend on kind of what the day-to-day is of the pharmacist. Now, I can say — I kind of admit here most of the time, I would say probably 90% of the time, I say this is something that you really should consider if these are some of the blocks that you’re checking off. And part of that is because they are very inexpensive. But you know, these are going to be policies that for many of our listeners is going to be something that we want to have in play for sure.

Tim Ulbrich: And I’m glad you mentioned the piece about scope of practice because that is a moving target. You know, in Ohio, we’ve seen changes to scope of practice, significant changes, that have happened in the last 12 months. And I expect we’ll see that continue to happen as other states are. So in my conversations with some of these providers, I think we’re going to see these policies catch up to scope of practice, but many of them are not there yet. And so there’s a pretty standard policy that you’ll see. But obviously a pharmacist’s role in Setting A versus B versus C can be very, very different. So I think that’s an important consideration that people are thinking about. So anytime you’re purchasing a policy, again, whether it’s life, disability or home, auto, here professional liability, it’s good to know not only the purpose but what it’s going to do in the event that you need it. So if I’m purchasing a professional liability policy, what benefit would there be? What would it ultimately cover in the event that my employer, any coverage through my employer, may not be doing exactly what I need it to do?

Tim Baker: So typically, you know, the big thing here is it’s going to cover the — basically the professional liability itself. So you know, typically these policies will cover you for $1 million for each claim, $3 million in aggregate liability policies. So if you have a judgment against you, and in this case it was I think right around — what? — $750,000, you know, if you have this policy and it’s going to cover you — like your part of that is going to be covered by the professional liability. If you don’t, then that’s again when you are dipping into retirement, selling your house, that type of thing. License protection — so sometimes these issues don’t go to lawsuit, they’ll go to the licensing board. And you’re having to protect yourself with attorneys and things like that and investigation. So they’ll cover you a certain amount of money each year for those types of claims. It could be loss of wages. It could be for, again, hiring an attorney for your defense. It could be for, you know, just actions taken against you while providing pharmacy services while volunteering or giving Uncle Dave verbal advice or claims brought against you from a previous employer. So these are all things — and again, at the end of the day, the policies that your employer has are for your employer. They cover you by extension because you are an extension of your employer. So but at the end of the day, they are there to protect the institution, not you. And you know, there can be some certain instances where you think you’re covered and you’re not. So things to think about, you know, with regard to your employer’s policy is the coverage they have high enough for all your coworkers? So if that judgment that we talked about in the case study was $5 million, as an example, like would that be able to cover everyone? Does it cover your lost wages or licensing board hearings or things like that? Does it cover outside of work? Most of the time, it will not. They don’t want that liability. And what happens if you’re employed? So at the end of the day, it’s going to provide you with your own counsel, your own attorney. It’s going to pay all the reasonable costs incurred during the defense and investigation and cover for lost wages because this is something that’s going to take up time. You know, you’re going to be probably not practicing or not able to. So these are some of the things that you’re going to be looking or be covered when these policies are in place and definitely good to have your own.

Tim Ulbrich: So Tim, what about those that are listening to this show that are self-employed, work as an independent consultant, or work part-time for another employer in addition to their full-time job? How does this come into play?

Tim Baker: It’s definitely — yes. Like yes, yes and more yes. So I would say definitely look at the professional liability. So you know, this is going to cover you for professional pharmacy services outside of your employer setting, as long as it’s within the regular duties and activities of scope of practice. So again, that’s the moving target, and that’s the challenge to organizations like HPSO and some of the other ones that provide because it’s — or provide these types of policies — because it is ever-changing, and it’s changing by state. So but the best thing that you can do, what’s in your span of control is to buy the policy, purchase the policies that are there and just make sure that you are operating within the scope of practice of the state that you are practicing as a pharmacist. And for some people, I would venture to say a lot of people don’t know that. So maybe the second part of that is just to say, “OK, what is in bounds? What is out of bounds?”

Tim Ulbrich: Yes.

Tim Baker: And again, it’s something that you don’t — to reiterate the point — you don’t want to make the assumption, right? You don’t want to make the assumption that you’re covered or what you’re doing is because that’s how it’s always been done because things change and assumptions are made, and that’s typically where people run into a problem.

Tim Ulbrich: Tim, one area we haven’t talked much about, if at all, on this show before is where umbrella policies fit in and don’t fit in and really, what type of coverage they provide. And here, I’m thinking, as many may be wondering, if I have an umbrella policy or if I don’t and I were to get one, is that applicable at all here in terms of additional coverage if a professional liability issue would come up? So talk to us about not only that question but maybe some intro first into what are umbrella policies.

Tim Baker: Yeah, so an umbrella policy is an extra liability insurance coverage that typically goes beyond the limits of your property and casualty insurance. So property and casualty insurance being typically homeowners and an auto policy. So I’ve heard this before where, you know, someone will say “Well, I don’t necessarily need professional liability because I have an umbrella policy that covers me.” And I would say just separate lanes here. Just like life insurance is a separate lane from disability insurance, an umbrella policy, separate lane. It’s still liability, but we’re talking about kind of the personal liability side versus the professional liability side. So you know, typically, people that have umbrella policies have maxed out their homeowners and auto liability coverages. So typically, the maximum you can purchase for a personal liability policy under homeowners is like $500,000, you know, $250,000 per person, $500,000 per accident. And then you know, the same is true with the auto is kind of along those lines. So once you reach out to your auto provider and you max out those coverages, then they might say, “Hey, because of your profession or because of this or that, you have rental properties, do you want additional coverage?” which is very, very inexpensive just to go be above and beyond that. So there’s a little bit of a misnomer that if you have an umbrella policy, you’ll be covered from a professional liability. And they’re typically separate lanes with regard to the financial plan. So those, you know, those are policies that are going to really just sit on top of what you already have from auto and homeowners.

Tim Ulbrich: Last thing I want to talk about is just the actual purchasing, shopping, evaluating process. And we’ve talked before on the show and on the blog about when you shop for life and disability insurance — and we talked about this on episodes 044 and 045 of the show — how complex that process can be in terms of the range of options that are available, you have a whole host of different riders and often, you may not feel like you’re comparing apples to apples. And I think when people go into that shopping process, they can quickly get overwhelmed and maybe never get past that to be able to actually purchase what they need or end up with something that might be more than what they need. So what is really different here in terms of a pharmacist who’s looking to evaluate a professional liability insurance policy?

Tim Baker: Yeah, so you know, I hate to say that sometimes insurance can be a bit of a commodity, you know, and I think one of the reasons that we like HPSO in particular is I think they do lead in terms of education, which I kind of hold near and dear to my heart because I’m a big believer in the better educated the client will be, the better client you will be. So but I think also, you know, you want to work with a provider here, an insurance provider here that’s plugged into the profession. So — and I can say I’ve worked with different ones over the years and I feel like I’m really looking to point clients in the direction where they’re going to be responded to and good customer service and all that type of stuff. So I think the big thing is in terms of policies is what is actually being covered? And am I educated in terms of what my risks are and what my coverage is, you know, to mitigate those risks? And then how easy are they to get to set up? And then how confident am I in the ability to — the policies to ebb and flow and evolve over time? So HPSO is for health providers, it’s in the name. So we want to make sure that we’re working with a provider that kind of checks those blocks and makes sure that our listeners, our clients, are covered in the uneventful — or unhappy time that could be a judgment against you because of a professional liability error.

Tim Ulbrich: As we wrap up this week’s episode of the Your Financial Pharmacist podcast, I want to again thank our sponsor, HPSO. HPSO is the leading provider of professional liability coverage, insuring more than 100,000 pharmacists nationwide and sponsored by the American Pharmacists Association. As I mentioned before, when I was a practicing pharmacist, I carried my malpractice insurance through HPSO. And with individual policies for qualified persons starting at just under $150 per year, it’s a no-brainer compared to the cost of a claim and worth the extra peace of mind. Plus, discounts are available for qualified students and recent grads. So head on over to HPSO.com/YFP to learn more. Again, HPSO.com/YFP. And as always, if you liked what you heard on this week’s episode of the Your Financial Pharmacist podcast, please do us a favor and leave a rating and review in Apple podcasts or wherever you listen to your podcasts each and every week. Have a great rest of your day.

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