YFP 296: 5 Key Decisions for Long-Term Care Insurance


YFP Co-Founder & CEO, Tim Ulbrich, PharmD, is joined by YFP Co-Founder & Director of Financial Planning, Tim Baker, CFP®, RLP®, RICP®, to talk about long-term care insurance. During the show, they discuss what long-term care insurance does and does not cover, common misconceptions about long-term care policies, and five key considerations when purchasing a policy.

Episode Summary

This week on the YFP Podcast, YFP Co-Founder & CEO, Tim Ulbrich, PharmD, is joined by YFP Co-Founder & Director of Financial Planning, Tim Baker, CFP®, RLP®, RICP®, to discuss long-term care insurance. Tim Baker explains what a long-term care insurance policy is and what it does and does not cover. Tim and Tim move through some of the top reasons why someone would need long-term care, necessitating a long-term care insurance policy, and how that policy is triggered and paid out. Three common misconceptions surrounding long-term care insurance policies are mentioned, including thinking that medicare will cover all long-term care needs, optimism bias, and the belief that long-term care insurance policies are too expensive. 

In the second half of the episode, Tim and Tim address five key considerations when contemplating a long-term care policy, including when to look to purchase a long-term care policy, choosing a monthly benefit, choosing a deductible, deciding how long the benefit will be paid, and determining whether or not to have inflation protection on a policy. Tim and Tim wrap the episode with examples of different deductibles, benefit details, and policy costs. Listeners will hear realistic examples of long-term care policy details and may be surprised about the outcomes.

Links Mentioned in Today’s Episode

Episode Transcript

[INTRODUCTION]

[00:00:00] TU: Hey, everybody. Tim Ulbrich here, and thank you for listening to the YFP Podcast, where each week we strive to inspire and encourage you on your path towards achieving financial freedom. 

This week, Tim Baker and I talk through a topic which we have not yet covered in detail on the show, and that is long-term care insurance. During the show, we discuss what long-term care insurance is, what it does and does not cover, and common misperceptions surrounding these policies. We also discuss five key considerations when purchasing a policy, including when to purchase one, what to consider in terms of a monthly benefit and deductible, whether or not it’s worth having inflation protection on a policy, and how long to determine that benefit will be paid. 

Before we jump into our discussion around long-term care insurance policies, I recognize that many listeners may not be aware of what the team at YFP Planning does in working one-on-one with more than 280 households in 40-plus states. YFP Planning offers fee-only high-touch financial planning that is customized to the pharmacy professional. If you’re interested in learning more about how working one-on-one with a certified financial planner may help you achieve your financial goals, you can book a free discovery call at yfpplanning.com. Whether or not YFP Planning’s financial planning services are a good fit for you, know that we appreciate your support of this podcast and our mission to help pharmacists achieve financial freedom. 

[INTERVIEW]

[00:01:21] TU: Tim Baker, welcome back to the show. 

[00:01:23] TB: Thanks, Tim. Happy to be here. What’s going on?

[00:01:25] TU: Excited to be continuing this journey on covering some of the topics for pharmacists that are listening in the second half of their career. We’re going to do that breaking down some of the long-term care insurance in terms of who needs it, what does it cover, how do you evaluate different factors when purchasing a policy. 

Tim, we’ve talked a lot about insurance on the show, health and home, auto, life, disability. But we haven’t really discussed long-term care insurance in detail. Our hope is whether someone’s at the front end of their career and they’re listening, just to gather some more information or learn about what this may entail later in their career, later in their life, or perhaps folks that are in the position of purchasing these policies right now or soon to be, that they’ll be able to take away an important part of the plan that probably is not talked about as enough. Would you agree?

[00:02:18] TB: It definitely is, and I think even my own thoughts have kind of evolved on this. I kind of came into the industry where we would have long-term care insurance policies in place, and they were just – The premiums were crazy, and there’s a lot of reasons why this type of insurance has kind of evolved over time. A lot of it’s like just there wasn’t a whole lot of information out there. We can kind of talk through that, but it is an important thing. 

I think when people live in longer, it’s definitely one of those things that I think at the fall, a lot of people are like, “Ah, it won’t happen to me,” or, “I don’t need that.” But as we’ll talk about, it is going to be a major part of the financial plan, and there is long-term care planning, which a lot of people, it’s kind of family and the money that I have. But hopefully, we take this conversation a step further. We talk about long-term care insurance. So I think that’s kind of the point of the conversation today.

[00:03:11] TU: Tim, insurance feels like one of those topics. You and I have talked about this before that when we speak with a group of pharmacists and we bring up the topic of insurance, you can just see eyes gloss over, right? I think that’s natural. I mean, who wants to think about – Whether it’s something like life or disability, it’s not an exciting thing to think about. Same thing here, being in a place where we might need long-term care insurance. Not a very rosy thought, right?

I think also just this concept of playing defense with the financial plan. Even though we know it’s important, it may not feel as exciting or as motivating as some of the investing parts of the plan, for example. So this feels like, Tim, a topic that we know is important. We’ve got to really translate that knowledge and perhaps have some accountability from a planner and someone that’s helping us to implement this, knowing that our tendency might be to mitigate and underestimate the risk and not focus on it as much as we do other parts of the plan.

[00:04:08] TB: Yeah. It’s just like, yeah, anything that we kind of put under like the wealth protection, whether that’s estate planning. Nobody wants to talk about their premature death or what’s going to happen to their kids or that type of thing or life insurance or even the disability insurance. They’re just not fun topics. But I think we as fiduciaries, we get to have these conversations with clients and have them think about it at the end of the day, right? Like what we’re trying to do is provide options and provide a path forward for them to kind of get from A to Z. Z, hopefully, as a financial freedom in a lifestyle that works for them. 

But along the way, there are pitfalls, and life comes at you fast. This is definitely one of the ones where it’s like, “Hey, I wish I would have done that or –” Again, I think so many financial advisors themselves chalk this up to like, “Hey, we’re just going to plan for this as it comes.” But I think the way the policies are written now, they’re a lot more – They’re priced, I think, better, and I think they should be something that are considered as part of the financial plan in general.

[00:05:14] TU: So, Tim, before we break down five key decisions that someone should consider as they’re evaluating a long-term care insurance policy, let’s talk through some of the background first. What exactly is long-term care insurance?

[00:05:27] TB: It is a product that’s really meant to mitigate the major risks in retirement, one of the major risks in retirement, which is long-term care risk, which, Tim, is the inability to care for yourself. Again, we’ll talk about what triggers this in terms of the things that you do as a part of your daily life. But as you get older, cognitively, physically, there’s a chance that you can’t care for yourself. So then what do you do? By default, a lot of people will kind of fall back on their family and that type of help.

So what-long term care insurance is it’s a policy that provides for a broad range of skilled custodial and other services provided over an extended period of time, typically, to like chronic illness, a physical disability, or a cognitive impairment. So as I mentioned, the default is that a lot of people that don’t have these policies, they rely on unpaid family members. So 80% of care usually comes from a family member, which can be negative to that particular family member, their own mental health and financial resources, professional status. 20 hours on average per week is what an unpaid family member will get. Like I said, it can negatively impact the caregiver’s health and career, if it’s for an extended period of time. 

Probably, unsurprisingly, I would say, Tim, the top reasons that long-term care really is needed is due to Alzheimer’s. That’s the number one. But the second one kind of surprised me. Arthritis was the second the second one and then cancer stroke. Then the fifth one was nervous system conditions. So the insurance really is a product that is meant to pay out. Typically, it’s a monthly amount to the insured to be able to basically pay it for paid care, whether that’s skilled or unskilled. We’ll kind of talk about that in a bit, but that’s really what long-term care insurances is.

[00:07:31] TU: I think, Tim, the classic example I always think about here is Alzheimer’s, right? As you mentioned, number one on the list, right? This is a condition that many of us probably had a loved one that we’re familiar with. You see the impact in terms of the progression of the disease, the level of care that’s needed, both financially and time, as you mentioned, caregivers within the family. 

But also, unlike some other conditions that may have a shorter lifespan, folks with Alzheimer’s can live a longer period of time, in a state where there’s a lot of care that’s needed. So I know personally, that’s what I have to think about in terms of mitigating the risk financially to my family or my boys as they get older, if Jess or I were to have Alzheimer’s. That seems like the classic example where while there could be a long period of time where care is needed, both financially, as well as the time intensity to provide that care.

[00:08:22] TB: Yeah. I mean, that – I think that’s it. We’ll talk about misconceptions. But I think that is dead on. I think when most people think about long-term care, though, they think about being stuck in a nursing home. It being really expensive, which is true. But a lot of the industry, what we’re really trying to pivot to is kind of that aging in place. 

A lot of these policies that we’ll talk about more is the insurance companies, they recognize that the cheapest way to age is to age in the home. So they’re going to do whatever they can to kind of keep you in place. So whether that’s ramps, handles for your shower, things like that. A lot of these policies have these written in as almost like add-ons because the longer that you can stay in a home and age in your home, the better. 

I think that’s the direction that planners should really go is at a minimum, provide a benefit that really allows you to age in place, age in your home as long as possible. So you don’t have to be in the nursing home. That’s where care gets really expensive and probably from a cognitive mental perspective, the patient not in as good a place, so.

[00:09:26] TU: Tim, you talked about common misperceptions. What are some of the main ones that you see around long-term care insurance?

[00:09:34] TB: Yeah. I think one of them is that Medicare. We kind of talked about this with Social Security. Social Security can – It’s going to pay for everything. We’re good. We’ve been paying into this all our life. We know that’s not true. Another one is that Medicare is going to hook me up if I need to go into a nursing home or even aging in place benefit. That’s really not true. The Medicare is not necessarily meant to cover any kind of care that’s long-term and chronic. So this is where you really have to kind of either, again, self-insure or find your own policy. 

Now, Medicaid, Tim, is there to help people in that regard. But that’s where you have to kind of be destitute. But there are strategies that are out there where people will spend down their dollars to kind of qualify for Medicare or Medicaid, if they need it. So the first one is Medicare really doesn’t cover you for long-term care coverage at all. So one of the things is that a lot of people recognize this as a concern. Just like you said, you’re talking about the boys and Jess. 

Long-term care is a retirement risk and a concern, but it’s definitely one of these things where optimism bias takes hold, where it’s like that’s, “Ah, that’s a concern but not for me because that’s going to happen to somebody else.” So roughly 60% of the US population will need long-term care services. If you’re 65 today, 70% of people 65 or older will need long-term care services. So this is more than the majority, right. So like that’s important to understand. 

Again, if you think about it too because of medicine and advances, like we’re living longer. But sometimes, we’re living longer with a chronic illness that we need some help. So there’s a lot of reasons why I think this number will continue to go north. The last one I would mention is that most believe that long-term care insurance is too expensive. Or just like we talked about with things like education planning, we need 100% solution. We have to have all the bells and whistles that the care is only provided for you at a nursing home. 

In reality, again, what we’re trying to do is to establish a policy that pays for care in the home. A lot of the policies now, they used to distinguish between what kind of care you were receiving. But to simplify it, if you qualify for care, whether it’s nursing home or skilled or whatever, at home, it’s still going to pay that amount. So they’ve kind of streamlined these policies to make it easier to understand. 

At the end of the day, you don’t need 100% solution. Even if you can put yourself in a position where the benefit that you’re receiving is essentially a 50% coupon, like we’ll take that at this point because that just makes things a lot easier. So those are some of the misconceptions that I think people have with regard to this type of insurance.

[00:12:20] TU: Tim, I want to dig a little bit deeper on a comment you made about optimism bias that I think really gets at the prevalence and the need, right? Anytime we’re looking at an insurance policy, whether it’s long-term disability, term life types of policies, you’re doing this risk evaluation of what’s the cost of the policy, what’s the potential benefit of the policy, and what’s the likelihood that I’m going to need it. 

I think early on, I remember learning a lot about long-term disability, and I was caught off guard of, wow, the statistics from the Social Security Administration on the percentage of people that have a disability at some point in their career is much higher that I would have ever anticipated. I think that speaks exactly what you said of, “Hey. Well, I’m relatively young, getting ready to turn 39 tomorrow, relatively young, have been relatively healthy. And therefore, I can’t really visualize a scenario where these policies may be enacted. And, hey, I could use these dollars elsewhere in the plan.”

So same thing here and, of course, we have to mitigate that risk. We have to put that risk into reality, and that’s where, I think, a third party and a coach and a planner can really help. But break this down here. Like what is the true prevalence and need, and what’s the dollars we’re trying to mitigate against here in terms of costs?

[00:13:32] TB: So when we talk about the need, we said about 60% of US population will need long-term care. What’s interesting, though, is less than 10% of people aged 65 and older have a long-term care insurance policy. 

[00:13:44] TU: Wow. 

[00:13:46] TB: Yeah. We said the stat for that was approximately 70%. So we have 10% that have it. More than 70% age 65 and older are going to need long-term care insurance. So obviously, there’s a huge gap there. Men and women are different. So the average care needed for a man is about 2.2 years. So they’ll need – Once they kind of trigger that policy, it typically pays out 2.2 years. 

For women, it’s quite a bit longer, 3.7 years. This is where if you’re a woman and you have a partner, a male partner, this is might be where you link your policies or have a shared policy, which you can do. So it kind of mitigates maybe buying a policy that will cover you for four or five years. 20%, so one in five, will need care for five-plus years. Again, I think some of these numbers will continue to go up. 

So there’s lots of – It’s going to be dependent on your area, like where you live, because every state’s going to be different in terms of how much care costs. But one of the metrics that we use, and this is the 2019 metrics, so it’s a little bit dated with pre-COVID and, obviously, inflation being what it was, but a semi-private room in the US for a nursing home costs on average $90,156 a year. 

If I’m looking at policies, I’m probably looking at, okay, what will cost me for someone five hours a week, and we’ll talk about this when we talk about breaking down the policy, five days a week, eight hours a day, some type of skilled or intermediate care, what does that cost? Then build it from there. So there’s shades of gray here, Tim, is what I’m trying to say with regard to – We don’t necessarily need a policy that pays that 90k. But maybe a policy that, again, focuses on aging in place that will have people come into the home to assist. So that’s kind of the gist of it.

[00:15:35] TU: So, Tim, when we look at these long-term care insurance policies, my mind is going on a path of like, “Well, what does it cover?” You’ve alluded to a couple things and really like what triggers a policy to pay out. Again, we think about this with long-term disability, and we think about, okay, what defines a disability. There’s some considerations around that, and when would the policy actually get paid out, and what things should we be thinking about. So same thing here, what triggers a policy to pay out and what’s it tend to cover?

[00:16:03] TB: The big things to remember with long-term care insurance policy is what’s called an ADL, an activity of daily living. They’ve actually modify this recently with IADLs, which is related to cognitive function. So an ADL, to go back to that, that is things like can you on your own bathe, dress, keep up personal hygiene, use the bathroom, maintain continence, kind of walk around with what they call mobility inside the house, transfer in and out a bit of a bed or a wheelchair. Typically, if you can’t do two or more of these things, this is where a policy will trigger. 

For an IADL, like this is more of a functional thing. So these could be things like shopping for personal items, managing your money, using the phone, preparing a meal, managing medication, or doing housework. If these ADLs are kind of in question, then what happens is that you’ll have an assessment done by a professional that will say, “Hey, this person needs care,” and then the policy will start paying out per the kind of the contract language or the policy. 

Some people, they need skilled care kind of right away, where it’s kind of 24 hours a day, and that’s typically if there’s more of like a medical need. Sometimes, if it’s more some of the bathing or some of the cognitive things of like help paying bills, it might be an intermediate, so a couple days a week type of thing. Really, the skilled versus intermediate care is really going to come down to frequency of how much is needed. That’s where an assessment will be done on the person to see, okay, what needs to happen in terms of people coming to the house. Or it could be moving to a facility to get the right care needed.

[00:17:54] TU: Tim, before we transition to really the second half of this show, we’re going to break down some considerations when selecting a long-term care insurance policy. We’ll talk through five specific things here in a little bit. But I think this is a chance, and I didn’t plan for this in the notes, but it just came to mind as you were talking. This really highlights an area where having a fee-only financial planner can be really, really valuable, right? So someone who is helping you evaluate a policy for, hey, what do you need? What are perhaps some things you may not need? What does the rest of your financial position, situation look like? Is self-insurance a possibility? Is it not? 

Then, ultimately, when you decide if you’re going to purchase a policy, again, helping vet that and kind of cut through some of the weeds that can often be there in the insurance space, knowing that they aren’t making money off of recommending that policy. Again, I think one of many reasons we see value in the field and the environment where someone can really objectively look across your plan, and you know that there’s really – We’ll never say no bias, right? There’s always bias involved in any decision conversation, but really where you can mitigate those biases, right?

[00:19:01] TB: Yeah. I think anytime that you can separate the sale of a product from advice, that’s a good thing. Now, Tim, I would say that a lot of these policies aren’t being sold. I think a lot of that, it’s funny because Lincoln Financial did a survey on advisor attitudes about long-term care, and 99% of advisors think it is essential for families to discuss long-term care. 

However, only 57% of advisors say they talk about it with clients, and I can understand why that is. Again, from my own perspective, it’s like, hey, when I was around long-term care early in my career, it was like, “Man, these premiums are going up every year. It almost feels like your health insurance every year open enrollments like, “Ah.” Everything’s getting more expensive. 

Again, I think because of lack of data, but I think because of the low rate, low interest environment, because people were not lapsing on to these policies, all these reasons were why these policies were not good. So I think people or like advisors were a little hesitant to bring it up. 

Now, again, long-term care planning should always be discussed. Insurance, I think we’re back to a place where these policies should really be considered. So, yeah, I definitely can see why that is the case. But it’s interesting because, again, we believe that anytime that you can separate the advice from the product and the commission’s involved, that’s a good thing.

[00:20:25] TU: So, Tim, as we look at mitigating this long-term care risk, you mentioned that at the beginning of the show, really there’s two big buckets that I see. One is the potential to self-insure. Then the second is, obviously, to purchase an insurance policy that helps to provide that protection. It feels like, just based off of what you’ve shared so far, that perhaps we have the pie chart a little bit backwards in terms of the number of folks that may need the policy, relative to those that actually have a policy. Meaning that a majority of folks are likely self-insuring now, when, in fact, maybe that should be the other way around. 

So talk to us about self-insure. Does that make sense for some folks, and how would that be evaluated?

[00:21:08] TB: Yes. So I think the biggest thing, it kind of goes back to like what are the goals, and what’s the balance sheet look like. To me, this is the conversation. If we are self-insured, like what are the sources of funding that we could tap into and kind of the break the glass scenario? So obviously, looking at the balance sheet with all your assets on the left, all your liabilities in the right, and then understanding, okay, these are –

Again, by default, we’re, obviously, talking about things like cash accounts, retirement accounts, allocating the Social Security check in that way. It could be how do we allocate home equity. There could be government programs out there that do assists, depending on the state and where you’re at. But it, essentially, is like the self-fund is – Then, obviously, the social side of it is do you have family members that can care for you that can help assist with this and the like? 

The hybrid approach, which is technically probably not self-funding, but a lot of insurance policies like life insurance now have asset-based or link policies that will provide some type of like rider for long-term care. So although they’re not primarily focused on that type of coverage, there are more policy that do offer that or even like annuities. Sometimes, annuities have long-term care provisions. Those are essentially on the table. 

Then finally, the backup for plan for self-funding is Medicaid. So when the money’s gone, you’re kind of at the behest of the Medicaid program and to provide kind of the care that you need. Yeah. So I think the big parts here are what’s your balance sheet look like? Where is this money going to come from for long-term care and then probably where’s the family going to be in this whole picture are kind of the two things that I would focus on with regard to self-insure.

[00:22:54] TU: So for the rest of our discussion, let’s assume that we’re going to evaluate and decide to purchase long-term care insurance policy. Now, it’s really down to what are some things that we should be thinking about, so five key decisions to consider when purchasing a policy. 

Number one, Tim, which I think is probably top of mind for everyone is when, right? I’ve heard, generally, mid-50s, but that feels like kind of that blanket advice of is that for everyone. So when should someone be looking to purchase the policy, and why is there potentially this a window of time where it’s optimal?

[00:23:29] TB: Yeah. So probably the conversation should start happening. Believe it or not, Tim, in the decade that I’m in that you are not in as in your 40s, in your late-40s, I think that’s probably when the conversation should start happening amongst family members or even your advisor. 

To purchase a policy, probably you’re correct. In your 50s is preferable. The average age of a purchase for long-term care insurance policies is 57. So that seems to be the sweet spot. Once you get into your 60s and 70s, the number of people who are denied coverage quadruples, and that’s typically because things like prescription and medications for this ailment or that ailment kind of increase. So you’re either denied coverage because of things like that, or the policies are just that much more expensive. 

Yeah. I think conversation in your late 40s and then start putting the pieces together in your 50s and to get a policy in place at a minimal, minimum to cover kind of that whole aging in place idea. So that’s kind of where we’re at.

[00:24:32] TU: Sort of broad level, we’re trying to play this dance between too early. Maybe a higher likelihood of getting coverage but, obviously, paying premiums for a longer period of time, and there is potentially a too early and then, as you mentioned, maybe a too late, where the amount of people that are denied coverage goes up. So finding that sweet spot and then taking a step back because you’re talking about how does this fit in with the rest of the plan in terms of cash flow in that policy. 

Tim, number two is choosing a monthly benefit in terms of five key decisions to consider in purchasing your policy. So how does someone start to really determine what is the monthly benefit that I need? Obviously, that’s going to feed into what that policy is going to cost.

[00:25:15] TB: I think at a baseline, we should consider a benefit that covers the typical cost of like care in the home, since, again, that’s 80% of where care is provided. So if we say we need someone to come in to help eight hours a day, five days a week, we think that, on average, and again some of these numbers might be a little bit dated, but we’ll say we need a benefit that pays out 5,000 to 6,000 dollars per month because that’s the average cost for care like that. That’s, I think, where I would start, and I would look at it as a monthly benefit. 

Again, back in the day, they had – If you needed care on this day, they would say, “Okay, you have a daily benefit versus a monthly benefit.” Most people look at this as a monthly benefit. So we’re looking at 5,000 to 6,000 dollars per month to kind of provide that baseline. I think that would be where I would start.

[00:26:07] TU: Hold that thought. Obviously, this isn’t advice. There’s lots of factors that are going to go into what exactly is that number for you. But hold that number in mind in terms of benefit five to six. We’re going to come back at the end and talk about a couple of case studies and just kind of ballpark what these policies might cost to get a benefit near or somewhere around that level. 

Tim, number three is choose a deductible. So talk to us about making this choice and how the elimination period factors in and what that means.

[00:26:35] TB: Yeah. So just like a disability insurance policy, your deductible is paid in time. The time period is called the elimination period. So once someone kind of assesses that, me as the insured, I need help with one or two or more of the ADLs. That’s when the clock essentially starts. So let’s say it is January 1st. Then if my elimination period is 90 days, essentially, if it’s on a calendar day elimination period, then I start receiving my benefit April 1st. So 90 days have elapsed. 

The other thing that can be written as a service is it could be a service day elimination period, not a calendar elimination. So a service day is if I’m only deemed that I need three days of care per week, and I have a 90-day elimination period, that could take substantially longer to basically get that benefit. So if we’re trying to get care to stay at home, I think sooner is better. I think a 90-day elimination period is probably a good baseline to use. So that’s kind of how I would look at that as. It’s the time that you have to wait for that benefit to be paid out. You pay your deductible in time, not necessarily dollars.

[00:27:49] TU: So we talked so far, Tim, about when potentially to purchase a policy, how to choose a monthly benefit, how to choose a deductible. The fourth consideration is deciding how long the benefit will be paid. Again, we keep coming back to long-term disability. The time, length of the policy can vary. Here we’re talking about the same thing, which is what’s the potential total bucket of the money that’s needed. So tell us more about how to consider this. This seems like a hard one to predict.

[00:28:17] TB: Yeah, it is. Again, if we look at kind of the average day, and we say that a female needs 3.7 years, then we might price a policy out for her that’s four years, 48 months. So we take that as kind of our number of months, and then we multiply it by – We’re going to say we need at least a $5,000 monthly benefit based on how much that five days by eight hours cost in the area that I’m living in. So 48 months times $5,000 is a $240,000 bucket. Essentially, that is kind of the money that you’re drawing on. So that’s the way that I would think about it. 

I think a way to kind of really drive down costs is if you have – If you’re a couple, and this isn’t – You don’t even have to be a married couple. But if you’re a couple, you can kind of connect the buckets with a rider. Again, if I’m thinking as a male like, “Oh, I don’t really need this,” I can, essentially, leave my bucket to Shay as kind of a contingent plan when I kind of pass away. That rider allows you to kind of link your buckets together. So it’s an NF2 versus NF1, which is a beneficial thing when we’re looking at how long the benefit will pay the individuals on the policy.

[00:29:30] TU: Tim, would that be like I have a policy, Jess has a policy, and then we both have a rider that links them? Or is that the strategy of like one person has a policy, and the other is linked, but they also don’t have a policy? How does that work?

[00:29:43] TB: It’s more of the second one. It’s like you kind of are both named on the one policy. 

[00:29:47] TU: Okay. Got it. 

[00:29:48] TB: Then it’s kind of a shared bucket for kind of your gender and age. 

[00:29:53] TU: That’s cool. I never heard of that before. So I learned something new today. It’s awesome. All right, number five, which is timely, consider inflation and, as well, as we just talked about some of the inflation protection and the benefits of Social Security having that provision. So number five, determining whether or not we need inflation protection on a policy. Tim, is this worth the additional costs? How does someone evaluate this?

[00:30:15] TB: This is probably one of the most expensive things on a policy because as you can see, especially a year over a year, how much inflation we’ve kind of experienced. So this would be probably one of the first things that I would downgrade from a policy. If you look at homecare cost, usually, it’s about one to two percent per year that it’s gone up, believe it or not. So there might be where you’re not necessarily linked to like a COLA, but it’s a flat 1%, 2%. 

That known quantity of one or two percent or whatever you select is a lot easier to be priced into a policy versus an unknown inflation that we just don’t know about. So that would probably be where I would cut. Obviously, it diminishes your purchasing power in the future. But it’s usually one of the things that drives the premium up in a policy. 

So I would say that might be if you get the sticker shock with, wow, that’s a lot with the inflation protected, I would price it without it or price it with a moderate one to two percent, and then see how that affects the price.

[00:31:18] TU: And hope we don’t have eight percent, right, and inflation long term?

[00:31:23] TB: Yeah. Although on the flip side of that, typically, a higher inflation market is better for these insurance companies to keep these policy, that was one of the things that they had thought that the inflation was going to be higher than it was. But because a lot of this has to be secured, like how they’re investing this money is very conservative. So if you’re paying 7% versus 2.5 or 3 percent, it should be a little bit of a benefit to the policy holder because the premium shouldn’t be as expensive in a higher interest rate environment, if that makes sense. 

[00:31:56] TU: Yep, absolutely. Tim, let’s wrap up with a couple examples where we can start to bring this to life with individuals at certain ages and how much benefit they may need and for how long and then what that might actually look like in terms of premium costs throughout the course of the year. So you want to talk us through a couple of these?

[00:32:16] TB: Yeah. So I really have kind of an example that shows a couple. So one of the studies – I don’t know if this was Lincoln as well. But they kind of surveyed couples and asked like how much they would be willing to pay for long-term care insurance. The number was right in that kind of 2500 to 3,000 dollars per year. The example that I’m going to show, it kind of shows around that $3,000 like premium. So if we have a 55-year-old couple in this first plan, they had that shared care, so it’s a link benefit, it’s kind of a regular rate. So just like life insurance, you could be preferred, which is kind of top of the line. Regular rate is kind of average health. 

If we’re looking at a $9,000 per month benefit with no inflation rider, there’s four years of coverage, so essentially two per person. But, again, it’s linked. That gives us basically a $460,000 gross benefit, and the premium for that is just under $3,100, $3,094 per year. So again, if I’m looking at this couple, and I’m like, “Hey, there’s no inflation rider, but you get $9,000 a month for four years,” it’s almost a half a million dollar bucket. Like is that worth $3,100 per year? Studies show that most people would jump at that. 

[00:33:36] TU: That’s lower than I would have thought, to be honest.

[00:33:39] TB: Hey, when I was learning about this too, like learn about this, me too. Like I was kind of floored by that.

[00:33:43] TU: Is that fixed? Or does that go up, the policy? Can that rise? 

[00:33:47] TB: It can go up. Like the premium can go up. But I think because of – So like back in the day, this policy might cost like half of this. But then because we didn’t have the right data and all those reasons that we were talking about, the premium will go up substantially. We’re not seeing that as much in terms of the huge jumps in premium because of, again, they miscalculated the mortality and the morbidity risk back in the day. The lapse assumptions were they thought that 5% of policies would lapse was closer to like 1% back in the day. So now, because of the information is a little bit better, you shouldn’t see that jump covered. 

Now, that is one of the benefits, Tim. We talked about one of those hybrid policies with like a whole life policy. Those premiums are set. So one of the things that is the advantage of the hybrid policies that you don’t have those jumps in premiums that you would potentially in a more of a traditional plan. But I would say that they’re priced a little bit better from the jump, you’re not going to see that. So that’s the policy without that inflation rider. 

[00:34:50] TU: Tim, I’m wondering if many people are kind of having the thought I am in the moment. As I look at this and I’m kind of seeing this for the first time, as you’re talking about it, and we prep for the show, like that is lower than I would have anticipated for more benefit. I mean, you talked about some ranges, kind of a baseline floor, not advice, but generally speaking, 5,000 to 6,000 dollars per month. 

This policy here, if I heard you correctly, was a little bit higher right now, 9,000 per month, didn’t have an inflation rider. But it did have that benefit between the couples that you talked about, and that doesn’t seem crazy high. So I guess what I’m wondering is if many folks are listening, like myself that have parents either in or nearing retirement, like, hey, maybe this isn’t a decision for me right here in this moment. But, hey, what about my parents? Like are they adequately covered, and do they have maybe some of these common misperceptions around long-term care insurance? Could I, should I initiate a conversation, right? 

It’s reminded me back of when we had Cameron Huddleston on the show, who wrote Mom and Dad, We Need to Talk, all about engaging in financial conversations with our parents. They may not be comfortable. But if I think about where the care often may fall financially and time on the children like selfishly, like should this be a conversation we’re initiating?

[00:36:08] TB: Well, yeah, and a lot of the conversation that we’re having and a lot of that based on Cameron’s book that we’re having with the younger clients is, obviously, they need to get their own estate plan in place. But is your parent’s estate plan in place because, ultimately, that’s going to affect you. The same is true for this. 

So although my parents have always told me like they never want to be a burden and put me out on the ice flow, like that’s fine with us, at the end of the day, like we’re not going to not care for our family. We’re going to do the best we can do kind of either in time or dollars to make sure that they’re okay. So, yeah, I mean, it’s definitely something that it’s a conversation that we should have, and that’s so much about financial planning. 

Most people probably not even on the radar. As a professional, I would say, two or three, four years ago, this wasn’t on my radar, just because of the experience that I had with policies early in my career. But to me, I think it’s important to at least have the conversation with your advisor, with your loved ones about what are the options. 

[00:37:12] TU: Yeah. I guess what I’m thinking about here and, again, somewhat selfishly, and shout out to my parents who have done an awesome job, both tidying up this part of the plan, as well as communicating it with my brother and I, which I think is the other piece is like there’s the action or the inaction. But then there’s the actual conversations as well of like is everyone aware. So we have an estate plan or we have this long-term care insurance policy or we don’t. But are we all aware, and are we having an open conversation about it? I think that’s so helpful. 

But as I look at these numbers, and we think about maybe somebody who’s in their early to mid-50s, with elderly parents, and what may happen in terms of long-term care risks, like that could be catastrophic on their financial plan. But the amount of these policies is not catastrophic. So I think that this is just another great example. We’re actually going to bring Cameron back on the show, I think, middle of this year to have some more of these conversations about the emotional side of the planet. How do we engage in those conversations, especially when it’s with our parents? So this was a great reminder of that.

[00:38:15] TB: Yeah. Tim, if I could go down, I want to kind of use a similar example. But this this is with a policy that has an inflation rider, just so you can see the difference. 

[00:38:23] TU: Yep.

[00:38:24] TB: So a 55-year-old couple, shared care, regular rate. This time, they start with a lower benefit because they’re going to put the inflation rider. So instead of it being 9,000, whereas the one was higher because there was no inflation rider. So this is $4,100 per month, same coverage, four years of coverage, two per person. The starting benefit is not the 460,000. It’s the 210,000. But we know it’s inflation-protected. 

So that gross benefit, when you factor that in, it’s a 509,000 worth benefit, but the premium for this is just under 3,000, 2,956. So less than half of the benefits of 4,100 versus 9,000, but the premium was about level or about 100 bucks apart. So you can see how that inflation rider can really be expensive. It’s just a matter of like do you want to start with a lower amount of coverage with the inflation rider or maybe a higher amount to kind of get to where you need? But again, some of these numbers, again, surprising to me when I initially saw these. 

[00:39:25] TU: Tim, as I’m looking at the numbers here and the two examples, like it’s a really cool example and reminder, especially when shopping for insurance. Like design the need of what you want from a policy and then shop accordingly versus shopping from the monthly amount, right? Which I think is our tendency of what the budget might afford or might fit in. 

But here you have two examples where the yearly amount is, essentially, the same. It’s within $100, actually closer to like 50, 60 bucks. So essentially, the same over the course of the year, but two very different constructs and designs of these policies. So what do you need? What do you not need? Then going from there. 

Tim, [inaudible 00:40:01]. We talked about it in kind of a siloed approach of, hey, you may self-insure, or you’re going to buy a policy. But probably for many folks, it’s maybe a little bit of both, right?

[00:40:11] TB: I think it often comes down to kind of, yeah, a hybrid approach, where it might be a mix of self-funding, maybe some creative housing decisions in terms of how to use equity in the house or maybe moving in with loved ones. It could be, again, what is the family support. But then, hopefully, at a minimum, maybe a baseline long-term care insurance policy. So I think that’s often the case with a lot of things. It’s not kind of a binary A or B choice. It’s kind of a mix of a lot of things. 

Again, I think that’s where these conversations are so important. Having a handle on the balance sheet is so important, and then having a handle on what your goals are, what are the resources that are available to you to kind of allow you to age gracefully, so to speak, and make sure that you’re cared for, and you’re living a wealthy life. So, yeah, I think, hopefully. Like you said, we haven’t talked about this a lot. I think it needs to be talked about more, and just figure out what is best for you and your family.

[00:41:11] TU: Great stuff, as always, Tim, and yet another example of a part of the financial plan where, ideally, we’re not making these decisions in a silo, right? We’re looking across the spectrum of the financial plan. You mentioned several examples throughout this episode, where determining what we do or don’t need with long-term care insurance, which, of course, we’re looking at just one sliver of the whole plan, is dependent on what else is going on. So I think just another reminder, the value of having a coach, having a planner in your corner. 

Whether you’re someone listening who’s on the front end of your career and you’re thinking about this way off into the distance or perhaps thinking about this for your parents or for folks that are in the middle of evaluating shopping these policies, we’d love to have the chance to talk with you, to talk more about our one-on-one comprehensive financial planning services, what they are, how insurance among many other parts of the financial planner included in that engagement. 

For folks that want to learn more, you can book a free discovery call with Justin Woods, a pharmacist on our team, by going to yfpplanning.com. We’ll also link directly into the show notes the link where you can book a call with him. 

Tim, thanks so much and looking forward to continuing this conversation. 

[00:42:19] TB: You got it. 

[END OF INTERVIEW]

[00:42:20] TU: As we conclude this week’s podcast, an important reminder that the content on this show is provided to you for informational purposes only and is not intended to provide and should not be relied on for investment or any other advice. Information in the podcast and corresponding materials should not be construed as a solicitation or offer to buy or sell any investment or related financial products. We urge listeners to consult with a financial advisor with respect to any investment. 

Furthermore, the information contained in our archived newsletters, blog posts, and podcasts is not updated and may not be accurate at the time you listen to it on the podcast. Opinions and analyses expressed herein are solely those of Your Financial Pharmacist, unless otherwise noted, and constitute judgments as of the dates published. Such information may contain forward-looking statements that are not intended to be guarantees of future events. Actual results could differ materially from those anticipated in the forward-looking statements. For more information, please visit yourfinancialpharmacist.com/disclaimer. 

Thank you, again, for your support of the Your Financial Pharmacist Podcast. Have a great rest of your week. 

[END]

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YFP 295: 10 Common Social Security Mistakes to Avoid (Part 2)


YFP Co-Founder & CEO, Tim Ulbrich, PharmD, is joined by YFP Co-Founder & Director of Financial Planning, Tim Baker, CFP®, RLP®, RICP®, to wrap up the two-part series on common social security mistakes to avoid.

Episode Summary

This week, YFP Co-Founder & CEO, Tim Ulbrich, PharmD, is joined by YFP Co-Founder & Director of Financial Planning, Tim Baker, CFP®, RLP®, RICP®, to wrap up the two-part series on ten common social security mistakes to avoid. Tim and Tim start the discussion with a quick review of the first five common social security mistakes to avoid: not checking your earnings record, only considering your own benefits and not knowing what benefits are available, not understanding how social security benefits are calculated, taking social security too early, and not coordinating benefits with your spouse. They move on to dig into the second half of the list, including mistakes like not considering the cost of living adjustment (COLA) and how it changes your benefits, not planning for taxes on social security benefits, assuming social security benefits will fully cover your living expenses in retirement, how getting divorced too soon or remarrying can change social security benefits, and the mistake of viewing your social security benefits through the wrong lens. They share about potential dangers of polar opposite views on social security and how viewing social security as an insurance framework tackles a variety of financial risks that can impact the financial plan. 

Links Mentioned in Today’s Episode

Episode Transcript

[INTRODUCTION]

[00:00:00] TU: Hey, everybody. Tim Ulbrich here, and thank you for listening to the YFP Podcast, where each week we strive to inspire and encourage you on your path towards achieving financial freedom. 

This week, Tim Baker and I wrap up our two-part series on 10 Common Social Security Mistakes to Avoid. Now, whether you’re a new practitioner, where Social Security is far off in the distance, perhaps in the middle of your career listening or approaching that timeline towards retirement, I recognize that many listeners may not be aware of what the team at YFP Planning does in working one-on-one with more than 280 households in 40-plus states. YFP Planning offers fee-only high-touch financial planning that is customized to pharmacy professionals at all stages of their career. 

If you’re interested in learning more about how working one-on-one with a certified financial planner may help you achieve your financial goals, you can book a free discovery call at yfpplanning.com. Whether or not YFP Planning financial planning services are a good fit for you, know that we appreciate your support of this podcast and our mission to help pharmacists achieve financial freedom. Okay, let’s jump into my interview with Tim Baker, where we complete our 10 Common Social Security Mistakes to Avoid. 

[INTERVIEW]

[00:01:11] TU: Tim, welcome back.

[00:01:13] TB: Good to be here, Tim. How’s it going?

[00:01:14] TU: It is going well. I’m looking forward to part two of our series on 10 Common Social Security Mistakes to Avoid. If you missed last week’s episode 294, make sure to check it out, link in the show notes below, where recovered the first five Common Social Security Mistakes. 

Tim, we talked through not checking your earnings record and making sure you’ve got a good view on what’s going on in the ssa.gov profile and some of the tools in there. We talked about not knowing some of the specifics of the benefits that are available, spousal benefits and disability benefits. We also talked about how benefits are calculated and then some of the strategies around potentially the timing of claiming Social Security. So a lot of information in that episode. Make sure to check it out. 

Tim, let’s jump right into number 6 on our list of 10 common mistakes, which is the cost of living adjustment. We talked briefly about this last time, but it really needs the attention that it deserves. So tell us more about the Social Security COLA and how that works.

[00:02:11] TB: Yeah. So every year, the government looks at the consumer price index for urban wage earners and clerical workers, and they do this I think – I think this is in fourth quarter. Based on the CPI-W, they announce what like the change in payments would be for security or other government benefits. This year was – Most years, it’s very incremental, right? Because inflation hasn’t been what it was year over year from 2021, ’22, what we’ve seen. But last year, they announced and then put it into practice that the benefit would increase by 8.7%, which is huge, Tim, if you think about it. 

Because if we take a step back and we talk about one of the major pieces of the retirement paycheck, obviously, Social Security, which is what we’re talking about, the other major piece is the investment portfolio. So one of the reasons why we put our money into the markets and we, hopefully, take aggressive but intelligent risk is because, unfortunately, we can’t stuff the mattress full of cash and then hope that in 30 years, when we go to retire, that that’s going to be enough to sustain us. So the reason that we invest and we earn dividends and we earn capital appreciation on investments is to outpace really two things. It’s the tax monster and the inflation monster. That’s why we do this. 

One of the beautiful things about Social Security is that it is inflation-protected. So your payments going from December to January got almost a 9% bump to month over month, which is huge. What we have said is that they don’t even sell annuities on the market right now, as I’m aware, that has a cost of living adjustment rider, which means that when I’m talking about annuity, all an annuity is is your own Social Security benefit that you’re creating yourself. So it’s where you say, “Hey, I have $100,000. I’m going to give this to the insurance company, and then they’re going to pay me for life or for a term certain X amount of dollars per month for that lump sum of cash.” 

I can even go on to the market and say, “Hey, you see what Social Security is doing, where they’re simply giving me that 9%.” Or hopefully, it’s not that big. We don’t have inflation starting to temper down, but it could be 5% next year. It could be 7% the following year. You can’t even get that on the marketplace. So Wade Pfau, who is a professor at the American College, he’s written a lot of books on retirement. He’s basically saying that Social Security is really the cheapest annuity money can buy, even the firm process. So you can’t even get that on the market. 

Now, what you can yet, Tim, is you can get a rider that says, “Hey, it’ll go up 3% every year or 2% every year.” That’s typically the component that drives the price of the annuity because two or three percent could keep pace with inflation. But this year, you’re like, “Hey, you’re down 6% if you have a 3% rider based on the difference.” So really what we’re doing with Social Security and it being protected by inflation is we’re protecting your buying power. We know that the price of gas, the price of eggs, the price of other groceries, housing, utilities, everything has gone up. For a retiree on a fixed income, that can be super stressful. But at least if a good portion of your retirement paycheck is protected by this inflation protection, it’s a little bit of a feather in the cap. 

Social Security payments, just to clarify, they’re adjusted every year based on inflation, based on that CPI index. This is another important thing. By law, an individual’s benefit can’t decline, even in deflationary times. So that’s one thing that your benefit could stay the same. Usually, it goes up every year. When we’ve had a year like this, where there’s been a lot of inflation, you see that matched in the benefit increasing by 8.7% this year. So I think that this is one of the things that is often overlooked. When we’re buying policies or doing things, like cost of living always comes up, and it’s one of the more expensive things because it’s just an unknown. We just don’t know where it’s going, so the fact that the government has our back in this regard. 

Again, a lot of people, we pay for Social Security. Like that comes out of your check every time. So this is just allowing us or the government allowing us to kind of get those payments for life. So they’re doing what they need to do on the back end to make sure that that is sustained. But to me, this is important piece that it is inflation-protected. Again, being on a fixed income, there’s risk there that if you’re not, you’re just being priced out. Your standard of living is affected without it.

[00:07:04] TU: Yeah, Tim. New news to me. That’s really neat. I was unaware of, essentially, the floor, right? That they’re in a deflationary time period, that the benefit can’t go the other way, which makes sense, right? That while some people are using Social Security benefit, obviously, for goods and services that are going up with inflation or in a deflationary period, those costs would go down. There are other things that are fixed that aren’t going to go the other way. So that would make it difficult for planning. 

Tim, I was feeling good about my high-yield savings account with Ally at what? 34 or 35 –

[00:07:34] TB: 3.4. 

[00:07:34] TU: So I saw 87, and I was like, “Oh, man. Still losing, right?” That’s inflation, so. 

[00:07:40] TB: Yeah. You know what? Every little bit helps. Again, most banks, they kind of just collect that money on the float. So I like seeing those payments roll in, even though I know that it’s a jungle out there with inflation.

[00:07:53] TU: I’m glad that you mentioned the tax monster and the inflation monster. Obviously, we just talked about the inflation monster and addressing that with COLA. But our number seven common Social Security mistake really gets to the tax piece. I think, as we’ve talked about many times on the show, tax, like inflation, is often an overlooked part of the financial plan. 

Tim, when it comes to this number seven mistake, not planning for taxes on Social Security benefits, another example of the integration of tax planning with the financial plan. So how are Social Security benefits taxed, and how could this impact, potentially, someone’s decision to whether or not they’re going to earn additional income as well?

[00:08:32] TB: Yeah. So to your point, shout out to our tax team at YFP Tax, Sean Richards and Paul and Ariel, I think this is another indication or another example of having a professional look at this and help decide on this as important. 

So one of the things that people don’t know is that up to 85% of your Social Security benefit could be taxed at the federal level, if you earn substantial outside income, such as wage or dividends. Really, the benefit, Tim, the percentage of your benefit that’s subject to income taxes really depends on what’s called your combined income. So your combined income is essentially 50% of your household’s Social Security benefit, plus any other taxable income, which could be wages that you receive from a W-2 or a 1099, plus any tax-exempt interest, which is typically things for like bonds, that type of thing. 

So 50% of Social Security benefit, plus taxable income, plus tax-exempt interest income. That’s essentially your combined income, and that’s how it is determined, like what your tax will actually be. So one of the interesting things is that back in the ‘80s, I believe it was the ‘70s, ‘80s. A smaller percentage of people’s Social Security was being taxed, and a lot of it is because some of these thresholds that they’ve set were not indexed for inflation. But as time has gone on, and people have earned more money, we’ve seen it creep up to where now a recent study projected that going forward, about 56 of beneficiaries will pay taxes on at least some of their Social Security benefits. 

It’s good to kind of sit down and see, okay, if I’m earning additional money or I have a portfolio that spits out of income, how does that affect what I’m going to pay taxes on? Then probably even more, a broader conversation is really, okay, if I do additional work, am I going to lose some of my benefit, which is also a misnomer and probably something that should have made this list as well. Like if you make a lot of money, you don’t necessarily lose the benefit. You just don’t – They just kind of pause it, and they give it back to you later. 

Earning money in retirement, so to speak, is actually a great strategy. But understanding kind of the tax and how it affects the benefit itself is important to know. Again, it can be great because it, obviously, helps maintain the portfolio and all that stuff. But it’s really important to understand that the tax is. Again, if you work with an accountant, a CPA, an enrolled agent, they should be able to walk you through, okay, this is what the tax bill is going to look like on your Social Security benefit. I think that’s an important piece of the puzzle as well.

[00:11:21] TU: Yeah. Tim, it’s reminding me back too on 275. We talked through how to build a retirement paycheck, right? You talked about that a little bit on the last episode as well, but so important. I mean, at the end of the day, like for planning purposes, we want to know what is the takeout, right? What’s the net? So we can plan for our expenses and goals and other things that we’re working towards. 

Another good example is you mentioned of not only thinking about the sources of income, one being Social Security, that are going to make up our retirement income. But what are the tax implications, and the tax optimization strategies to, obviously, pay our fair share, right? But no more, right? We want to be able to allocate those dollars.

[00:11:59] TB: Yeah. If you know that your tax bill is going to be higher for that year, maybe the paycheck, the source is really coming from things like a Roth account, which you’ve already paid the taxes on. Or an after tax account, which you might have to pay capital gains tax on. But that’s different than ordinary income tax, and you leave the traditional accounts alone a bit. That’s why at the end of the day, a lot of people ask me like what proportion should be in pretax versus Roth versus like a taxable account. 

It’s tough to say, again, depending on like where you live and what you’re doing because state taxes are different. But I think it’s a good bet to have a little bit in column A, a little bit in column B, and a little bit in column C, and be able to kind of like pull from those different accounts, depending on what’s going on in that time in your life. So, yeah, just, again, having that optionality is another key theme in all of this.

[00:12:55] TU: Tim, as we move on to number eight on our list, which is assuming Social Security benefits can fully cover your living expenses, I think we’ve highlighted well the benefits of Social Security. We talked about the COLA. We talked about potentially the size of that benefit. You gave some examples in the last episode, as you were looking at your ssa.gov, online portal. 

I think maybe some folks might be listening and be like, “Man, do I need to be saving as much as I am outside of Social Security? Can I potentially depend more upon that than I was planning?” So what is the potential mistake here in assuming that Social Security benefits can fully cover your living expenses?

[00:13:32] TB: Yeah. I think it’s – When we’re sitting here and like, “Wow, it’s COLA,” and if I can work till 70, well, I’m going to work till 70, anyway. So it’s funny because like a lot of clients that come to us, and maybe they have a couple $100,000 in debt, they’ll be like, “Man, I’m never going to retire. I’ll never be able to retire.” Then we kind of start to deconstruct that repayment, and then we start to get them in a portfolio that does its thing. Over a couple years, you can start to see the script flip, so to speak on, okay, like I think there’s a path forward. 

In a lot of those scenarios, we’re not even really accounting for Social Security in a lot of ways. When we say we’re going to plan first, as if it’s not there. But the reality is it will be there. Again, it might be dependent on how far away you are from retirement. It might be a lesser benefit. But I think it is definitely a mistake to say, and some people do believe this that it’s like, “Hey, I’m going to do what I can do in my 401(k) and my IRA, and I’m not going to kill myself because I know that the Social Security benefit will be there for me.” 

I would say that, that is – Again, if we’re talking about optionality, if we’re talking about we don’t really know how long we’re going to live, we don’t really even know how long we’re going to be able to work, all of those things, I think, tend to say, “Hey, let’s do what we can to kind of make sure we have a good healthy portfolio that we can draw from.” We don’t know where inflation is going to be. We don’t know really know where the US markets are going to be in the next 30 or 40 years. Again, I still feel super bullish about that. But the fact remains that it is unknown. 

But I would say that, and these are really beginning of 2022 numbers, the average for all retired workers, the benefit is about $1,657 per month. That’s 20 grand a year, Tim.

[00:15:23] TU: Yeah. That’s lower than I would have thought.

[00:15:25] TB: Yeah. I think we’re actually going to – But I think that for so many people who are collecting this benefit, the mindset was like 62 and go. It’s like once I get to that, I’m going to get the money because I’m only going till 68 or 69 or 70. So I want to get the money while the getting is good. We’re starting to see that trend really shift, where I think people are starting to understand, okay, I can defer. Or they’re just naturally working longer because of some of the affirmation things like debt, student loan debt, etc. 

The average for older couples in situations where both spouses receive benefits is $2,753 a month or about $33,000 a year. There’s a lot of different ways to kind of skin the cat, so to speak. But a lot of planners will say, okay, if you make $100,000 as a household, they’ll use anywhere from 60 to 80 percent of those dollars and to say, “Hey, you need 60,000 to 80,000 dollars to live because they discount it, and a lot of the discount is based on really the fact that like while you’re in retirement, you might be saving 10, 20, 30 percent or more. 

Then also ideal, that’s not necessarily true in early retirement because you’re typically a kid in the candy store where you’re like, “Wow, I need to go do all the things I defer while I was working, so travel and that type of thing.” So there is a little bit of a smile, so to speak, of spending where it starts higher, and then it starts to come down as you age. Then as you age, medical expenses get larger, so it kind of increases. 

[00:17:00] TU: Yeah, makes sense. 

[00:17:01] TB: But when you compare that, again, 100,000, most of the clients that we’re working with are making a way above that as a household. So 100,000, 33% of that is covered. It’s not a huge portion of that paycheck, and it’s even going to be smaller the further you climb up kind of the pay ladder. 

So this is to say, and we’re kind of talking at both sides of our mounts, how great of a benefit it is. But it’s also to say that it’s not going to be the end-all be-all for you in terms of retirement, unless your lifestyle just says, hey, I can live off of $33,000, which maybe some people can do that and go from there. So to me, that’s a big thing. If we’re looking at somebody, their stats, Social Security will be a major source of income for many retirees, especially like lower income levels. It represents about 30% of the income for older adults. 

Specifically, when you kind of go down from a gender perspective, about 30% of men and 42% of women receive at least half of their income from Social Security. Then probably one of the more concerning things is that roughly 12% of men and 15% of women rely on Social Security for 90% of their income. Again, hopefully, the people that are on our listeners, because of some of the socioeconomic differences and resources available and, hopefully, the education that they’re receiving from a financial literacy, that will not be them in the future. But it is safe to say that it could be 20 to 30 percent of what you’re relying on, which is getting a good chunk of money. If that can grow because we are differing, and it is inflation-protected, that’s the power of the Social Security benefit.

[00:18:47] TU: Yeah. Tim, this reminds me. One of the takeaways I’ve had just from listening, and you teach and talk on this topic, is to really kind of avoid the polar extremes of use on Social Security, right? I think there’s some folks that, especially maybe earlier in the career, like Social Security is not going to be anything, and we can establish why that probably won’t be the case in the first episode. 

Then here we’re talking about the other side of the spectrum, which is assuming it’s going to fully cover all my expenses, and I think for obvious reasons of what you just highlighted, probably not going to do that for the vast majority of folks. But it can be a really good in-between, just like we talked about building a foundation early in your career with the financial plan here. Like you’ve got this foundation or at least some of the makeup of the floor that’s going to give us some insurances. It’s not nothing but it’s also not going to be everything that we need, as it relates to retirement planning.

[00:19:35] TB: Yeah. Like we mentioned before, like if you’re pretty conservative in your approach, if you can get Social Security and maybe annuity that you purchased by peeling off a couple $100,000 of your investment portfolio, and you can say, “Okay, this check from Social Security, plus this check from the insurance company for my annuity is going to provide for all of the necessities that I need,” like there’s a feeling of freedom there.

Now, someone who has more appetite for risk, they’re like, “Well, I would almost rather just kind of spend down my portfolio and be able to enjoy the things that I want to enjoy without paying that huge bill up front.” But there’s also stress in saying, “Okay. Hey, the market is down 30% and I’m drawing on it,” versus if you were just getting that paycheck built in. So there is a different approach. It’s based on your appetite for risk, and what we’re just kind of describing here is the flooring strategy versus the systemic withdrawal strategy, who I think can be – You can have hybrids of that as well. But, yeah, important to kind of see what is the best way to tackle it for you and go from there.

[00:20:44] TU: Tim, number nine on our list of 10 Common Social Security Mistakes refers to those that may get divorced and then potentially remarry as well. Talk us through what are the implications of the Social Security benefit for these situations?

[00:20:58] TB: Yeah. So sometimes, people don’t know that if they’re divorced and the failed marriage kind of meet certain criteria, you’re actually eligible for a benefit based on your spousal Social Security record or your ex-spouse’s Social Security record. So essentially, the rules for this is that you have to be divorced. The marriage has had to last at least 10 years. You are age 62 or older. You’re still unmarried. Then your ex-spouse is eligible to receive a Social Security retirement benefit or disability benefits and your benefit. So if you’re a worker, your benefit from your own work is less than what you would receive under your ex’s earnings record. 

The other interesting thing, which kind of makes sense because as a divorce say, you’re not like – You shouldn’t be all up in like your ex-spouses like business and when they’re going to retire and claim. But they don’t need to be claiming the benefit. Whereas if I’m married and my spouse can’t claim on my benefit, unless I’ve claimed the benefit. So those are really the rules. So like, again, it might be where if you’ve been married for nine years and you’re looking at divorce, it might be best to kind of get to that 10-year mark, so stay married longer, to activate that benefit. 

Or even just as you move on and have other relationships, whether you want to actually marry or not because once you marry, then that comes off, and then you’re kind of tied to your new spouse’s benefit, that type of thing. So it is one of those things that, obviously, Tim divorce can be a very emotional thing, and we would never advocate for someone to be in a situation that is unsafe or doesn’t make sense for them. But if it’s kind of a more of an amicable thing, it is something that you should definitely use and understand in terms of strategy. 

The interesting thing, Tim, and I listened to a lecture on this, if you’re married and divorced multiple times, I mean, you could have a stable of ex-spouses that can be claiming on your benefit, and that’s kind of where maybe some of the inefficiencies. If I have three or four ex-spouses, and they’re claiming off of like one worker’s benefit that’s been paid into, and then there could be children involved with that, the bill could pile up, so to speak, for Social Security. I wonder, I wonder. This is just be speculating out loud. I wonder if this is one of the things they potentially tighten up in terms of what this looks like in the future. 

So we know that, obviously, divorce is a reality for a lot of Americans and, obviously, this is the benefit that should be there. But I wonder if this is one of the things that they look at in the future. 

[00:23:41] TU: For the record, Shay, nothing to worry about. Tim mentioned three ex-spouses. Just an example, in case she’s listening. 

[00:23:48] TB: Yeah, exactly right. 

[00:23:49] TU: This is the test, right? Is Shay listening to the podcast or not? We’re going to find out.

[00:23:53] TB: She says she does. She says she does. But I probably need to like quiz her or drop some –

[00:23:59] TU: Well, this is deep and a part two of a series, so like –

[00:24:02] TB: I know. For her, she’s probably sleeping or fell asleep listening to me talk about this stuff.

[00:24:09] TU: All right. Number 10 on our list is looking through the wrong lens. Tim, this is a new concept for me, as it relates to Social Security and looking at it as an investment framework or an insurance framework. Describe the difference. Tell us more here

[00:24:24] TB: Yeah. So I think so many people, when they approach the decision on when to claim, they look at it from the vantage point of like, “Okay, if I’ve put money into the system over the last 30 or 40 years as I’ve worked, I want to get as much money back and more.” So a lot of advisors would use what’s called a breakeven analysis. Basically, they would say, “Okay. If you claim at 62, here’s your reduced benefit. But if you were to wait to claim at 70, there’s eight years where you’re not claiming it, and it’s at any increased benefit. So where did those kind of cross?” 

For a lot of people, it’s usually between age 80 and 84. So if you’re like, “Well, my uncle Donald or my aunt Ginny,” or whatever died at 78, then I’m like, “I’m definitely taking it early.” Many retirees, they live a lot longer than they think they will. So the average person at 65, they’re going to live. Once they get to 65, there’s a really good chance you’re going to live to 85 and beyond.

[00:25:25] TU: Yeah. Life expectancy increases once you get to a certain age. Yep. 

[00:25:28] TB: Yep. So I feel like too many people think of it as an investment that only pays off if they live a long time, and they worry too much about what happens if they don’t live as long as they expect. The thought is that this framework gets the focus – This framework focuses on the wrong issue, dying young instead of living a long kind of retirement with a good kind of standard of living. 

The opposite one, where I think the decision really should reside, is in the insurance framework. So why do we buy insurance? We buy insurance because we want to mitigate risk. Again, this is not advice because everyone’s situation is different. But typically, the longer you to defer, the more you kind of scratch the itch of mitigating some of these risks related to retirement, so one being longevity risk. So longevity risk is that you live too long, where you’re going to basically outlast your money. 

Deferring Social Security and looking through for that framework, you get a larger stream of lifetime income, long-term care risks. So one of the things that I talked about with a smile is that you could get to a point where you need to use nursing homes or that type of thing. Because you deferred Social Security, you have more resources, i.e. in your portfolio, later in life to kind of cover that inflation risk. 

Again, we’ve talked about this. A larger percent of your income is protected against inflation. That’s a beautiful thing. Things like frailty risks, which is as you get older and cognitively you might not be as sharp as you were, this really simplifies the decision making because, again, a bigger portion of your income is covered, and it’s inflation-protected. Even things like elder financial risks streams of income is – They’re less at risk to kind of be stolen and take advantage of versus like a couple million dollars in an account. 

Excess withdrawal risk, so this is where you’re locking in larger income stream in Social Security, so eliminating risk of generating income from the portfolio assets. Again, market risks, it eliminates volatility and returns. Then early loss of spouse risk, where you’re deferring, again, a larger benefit. Even if I’m in poor health and I defer my benefit, when I were to pass away, even if it’s sooner, it might be larger than what Shay would do. 

At the end of the day, you kind of look at it from the standpoint of, okay, if I have a short – So if I look at this from the strategy of claiming early versus claiming later, and I look at my retirement time horizon, whether it’s a short time horizon or a long time horizon, the only way that it works out to claim early is that if I claim early, it’s worked out, I get a lesser benefit. But I die early, so it worked out. If I claim early and my time horizon is actually longer, I permanently reduced my lifestyle because the benefit just isn’t as good. If I claim late and I have a short retirement, it’s minimal harm done because at the end of the day, again, a spouse could still use that. At the end of the day, it’s not necessarily there. It’s there to kind of provide a baseline for your needs. 

Then if you claim late and you have a longer time horizon, you’ve permanently increased the lifestyle. Again, that’s where I think that most people will fall is that they’re going to live longer than they think. At the end of the day, they’ve permanently increased their lifestyle because of the deferral credits that they’re going to get 8% a year. Think about it as that 8% a year raise that you get for every year that you defer. 

To me, that’s the crux of the issue. It really should be less about kind of a breakeven analysis and more about what is the impact that a decision like this can have permanently on my lifestyle, and what is it that we’re really trying to tackle. I would argue that the Social Security should be more, again, looking through from an insurance mitigating risk, and then the portfolio is where you’re really trying to maximize, okay, vacation and grandkids and things like that. So everyone’s going to be different. But to me 

I think people are starting to come around on this, as they really look at this and they see, hey, we’re just living longer, inflation-protected, all those things that we talked about in the segments. But it is a really important decision, if we haven’t got that point across, that you want to make sure that you’re looking at this from an analytical approach and then overlaying that, again, with what your goals are in retirement.

[00:30:02] TU: Yeah. I think what you’re highlighting here, which is really interesting, something I hadn’t considered before is this is a framework, a mindset in terms of are you thinking about this more from the investment strategy, more from the insurance, and kind of bringing us full circle. Like what I’m interpreting is if you’re able to plan earlier and throughout your career by building other investment streams that you can pull from, it allows you to have maybe some more freedom and peace of mind and viewing that Social Security as an insurance piece and less as a need on the investment side. I think that’s a really, really great example and something that seems obvious that we need to be thinking about in great detail. 

Tim, this has been great, 10 Common Social Security Mistakes to Avoid. We’re going to continue to build out more information on this topic, I think, I hope, as we’ve highlighted so much to consider around Social Security as a part of the financial plan. We’ve just scratched the surface really here in these two episodes. We also did an introductory episode on Social Security back on 242. We’ll link to that in the show notes. But much more to come, and we’re going to tap into Tim’s expertise and the expertise of the planning team at YFP Planning to really bring us some more content in this area. 

So, Tim, as always, appreciate your time and looking forward to more coming on this topic.

[00:31:15] TB: Yeah. It was fun, Tim. Thanks. 

[END OF INTERVIEW]

[00:31:17] TU: As we conclude this week’s podcast, an important reminder that the content on this show is provided to you for informational purposes only and is not intended to provide and should not be relied on for investment or any other advice. Information in the podcast and corresponding materials should not be construed as a solicitation or offer to buy or sell any investment or related financial products. We urge listeners to consult with a financial advisor with respect to any investment. 

Furthermore, the information contained in our archived newsletters, blog posts, and podcasts is not updated and may not be accurate at the time you listen to it on the podcast. Opinions and analyses expressed herein are solely those of Your Financial Pharmacist, unless otherwise noted, and constitute judgments as of the dates published. Such information may contain forward-looking statements that are not intended to be guarantees of future events. Actual results could differ materially from those anticipated in the forward-looking statements. For more information, please visit yourfinancialpharmacist.com/disclaimer. 

Thank you, again, for your support of the Your Financial Pharmacist Podcast. Have a great rest of your week. 

[END]

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YFP 294: 10 Common Social Security Mistakes to Avoid (Part 1)


Tim Ulbrich, PharmD, is joined by YFP Co-Founder & Director of Financial Planning, Tim Baker, CFP®, RLP®, to kick off a two-part series on ten common social security mistakes to avoid.

Episode Summary

This week, Tim Ulbrich, PharmD, is joined by YFP Co-Founder & Director of Financial Planning, Tim Baker, CFP®, RLP®, to kick off a two-part series on ten common social security mistakes to avoid. Highlights of the show include Tim Baker sharing about the Retirement Income Certified Professional designation and training and why it is a crucial aspect of the overall financial plan. Tim and Tim dig into tackling the complex and critical decision of when to start claiming social security benefits, why it is an integral part of the financial plan, and how the program is funded. They then get into the weeds on the first five of ten social security mistakes people make and how to avoid them. Major mistakes include not checking your social security earnings statement for accuracy, only considering your benefits or not knowing what benefits are available to you, and not understanding how social security benefits are calculated. Tim and Tim discuss the mistakes of taking social security too early, not working long enough, and not coordinating social security benefits with a spouse and how all impact the financial plan. Listeners will hear practical ways to get on the path to success and learn about resources available to prevent those common social security mistakes. 

Links Mentioned in Today’s Episode

Episode Transcript

[INTRODUCTION]

[00:00:00] TU: Hey, everybody. Tim Ulbrich here, and thank you for listening to the YFP Podcast, where each week we strive to inspire and encourage you on your path towards achieving financial freedom. 

This week, I had the pleasure of welcoming YFP Co-founder and Director of Financial Planning, Tim Baker, to kick off a two-part series on 10 Common Social Security Mistakes to Avoid. In addition to talking through just how big a part of the financial plan Social Security can be, we talk about the first 5 of 10 common mistakes, including some big ones like taking Social Security too early, not understanding how the benefits are calculated, and not coordinating benefits with a spouse.

Now, before we jump into the show, I recognize that many listeners may not be aware of what the team at YFP Planning does in working one-on-one with more than 250 households in 40-plus states. YFP Planning offers fee-only high-touch financial planning that is customized to the pharmacy professional. If you’re interested in learning more about how working one-on-one with a certified financial planner may help you achieve your financial goals, you can book a free discovery call at yfpplanning.com. Whether or not YFP Planning’s financial planning services are a good fit for you, know that we appreciate your support of this podcast and our mission to help pharmacists achieve financial freedom. 

Okay, let’s jump into part one of 10 Common Social Security Mistakes to Avoid. 

[INTERVIEW]

[00:01:21] TU: Tim Baker, welcome back to the show.

[00:01:23] TB: Thanks, Tim. Happy to be here. I lost my voice over the weekend. So hopefully, this will be okay. But, yeah, I’m doing well. How about you?

[00:01:32] TU: Go Eagles, right? 

[00:01:33] TB: Go birds. Yeah. I was at the NFC Championship in Philadelphia. Shout out to my cousin, Pete, for scoring some tickets, and it was crazy. One of the best sporting events I’ve ever been to. It was great. Yeah. 

[00:01:46] TU: Love it. Love it. So, Tim, you recently completed the RICP training, which connects well with the topic that we’re going to talk about today, considering Social Security is such a big part of the retirement planning process for many folks. Before we jump into the topic today, tell us more about the RICP training and why it’s such an important really aspect to the overall financial plan.

[00:02:10] TB: Yeah. So RICP stands for Retirement Income Certified Professional. I think what it does is it kind of expands further on the deculumation or the withdrawal part of the retirement phase. So I think so much of what the CFP really focuses on is just accumulating assets to get to that destination. I think what the RICP – First, it says it’s not really a destination. It’s more of like a journey. It’s a process. I think a lot of retirees, they think they’re like, “All right, I’m 65. I’ve made it,” and it’s so far from that. 

But then the idea really is to say, okay, we have all of these assets that we built up over the last 30 or 40 years. How do we then translate that into a recurring paycheck that lasts us for the rest of our life, which is a timeline that’s undetermined? So it’s looking at sources of income like Social Security, like retirement plans, like individual retirement plans, like home equity, how does long-term care, insurance, health insurance, Medicare fit into this, any type of executive benefits? If you’re a single business owner, what are the risks in retirement? What are your overall goals? What are we trying to accomplish? 

Kind of really put that together as people are transitioning from the workforce, sometimes very abruptly, whether it’s their choice or not. Sometimes, it’s a phased retirement. But to do that in a way that, again, is sustainable for the course of the plan. So that’s really what it is. Obviously, Social Security is a huge part of this and probably one of the biggest things that a retired professional or a retired person has to answer is how does one access. How does one determine Social Security benefits? When should I do this? How? 

Yeah. I think it’s often an overlooked part of the of the plan. There’s so much focus on climb the mountain. But if you ever watched any type of documentaries about Everest, probably the hardest part is getting down and the most dangerous. So that’s kind of the best analogy I can give.

[00:04:23] TU: Yeah. That’s why I’m excited not only to dig deeper into Social Security, which we’ll do on this episode of the next, but to dig deeper into more of that climb down the mountain, right? We’ve spent a lot of time in the first five and a half years of this podcast, talking about issues related to the climbing up the mountain. I think that whether someone’s approaching retirement, whether they’re in the middle of their career, or whether they’re on the front end of their career, beginning to think about this, and even if it’s, “Hey, I’m on the front of my career, but I’m planting some seeds.” 

Obviously, for those that are listening that are a little bit closer, there’s some tangible takeaway items that they can implement, hopefully, sooner rather than later. But so much attention given to the front end, the accumulation side. We want to spend some more time here in ’23 and into next year as well, talking about the decumulation. 

So today, we’re kicking off a two-part series on 10 Common Social Security Mistakes to Avoid. We’re going to tackle five this week. We’ll tackle five next week. Just about a year ago, we talked Social Security 101, including the history, how it works, why it matters to the financial plan. We’ll link to that episode, which was episode 242, in the show notes. Tim, we’re not going to rehash everything we covered in 242. But let’s get some of the fundamentals related to Social Security on the table so that we have a framework to consider, as we talk about these 10 common mistakes. 

So first and foremost, I think that decision about when to claim Social Security benefits, arguably one of the most important decisions that clients will make, that individuals will make, is in your retirement. Why is that the case?

[00:05:54] TB: I think it’s the case because for a lot of Americans, it’s going to be the biggest source of income that they have, even more so than money that’s coming from a 401(k) or equity built in the house. So many people – There is this impression that Social Security is going to be the paycheck that dominates. Unfortunately, for a lot of people, that’s the case. Hopefully, for a lot of our listeners, that is not the case because of either good planning outside of Social Security or even good claiming strategies. 

The thing that makes Social security so powerful, one, is backed by the full faith and credit of the US taxpayers backed by the government, which is probably some of the surest assets that are out there, no matter what you think about. Where the economy is going or if Social Security’s going to be there, it is, I think, one of those things, unfortunately or fortunately, that it’s just too big to fail. So people hear horror stories about it’s going to go bankrupt. It’ll be there when – If you’re 25, 35, 45, if you’re listening, it’ll be there. It might not be what it looks like for retirees right now. But nonetheless, it will be there. 

I think one of the big thing I think that is often overlooked, and we’ll talk about that, is it is inflation-protected. So when we saw inflation run rampant in 2022, Social Security and a lot of these other government payments that go out went up, I think, by about 8.7%. One of the things we’ll talk about this is like you can’t buy an annuity that has a COLA, that has a cost-of-living adjustment out there. So one of the big strategies is that you want that Social Security payment to you and your spouse to be the largest it can be.

I think so many people, so many retirees, similar to like a student loan strategy, kind of just goes with the flow or talks to a colleague, and that becomes the basis for how they approach their security. But it really needs to be a lot more in depth than that. It’s going to be a big part of your retirement paycheck. We want to make sure that we have all the data, and we understand the system to be able to make the best claiming decision that we can. 

When we talk about our first point here, I’ll give an example of just looking at my own statement what that looks like. Obviously, I’m a few years off. But when we talk about the student loans, the delta between scenario A versus scenario Z can be hundreds of thousands of dollars. So that’s important to understand.

[00:08:28] TU: Tim, just a general scope, I think you make a good point that whether it’s a good thing or a bad thing, depending how you look at it, maybe too big to fail. I think there’s many folks that are maybe earlier in their career, they hear pay Social Security, and they think, “Hey, that’s not going to be a thing.” But I think if we take a step back and really look at just how big Social Security is in terms of like who receives the benefits, how many people receive the benefits. 

[00:08:52] TB: Yes. Some of the numbers? 

[00:08:52] TU: Yeah. And how big this is for many folks in terms of their income in retirement.

[00:08:58] TB: Yeah. So the number is the majority of American retirees receive more than half of their retirement income from Social Security. So that is the most important retirement asset on the balance sheet, so to speak, even though it doesn’t show up as something on their balance sheet. There’s just a lot of dollars involved. A client who currently claims benefits at the age of 70 and who is eligible for maximum Social Security benefit will receive a benefit that’s like 50k a year. 

So over 20 years, that really kind of relates about a million dollars in inflation adjusted spending power. So if you think about that in that context, where it’s like, “Oh, it’s 1,500 bucks a month or it’s 3,000 bucks,” maybe it doesn’t hit. But there’s a lot of dollars involved. Really, for a lot of people, not everyone but working longer and deferring, which we talk about with an investment, typically how you feel is what you should do. You should do the exact opposite in investment. 

It’s almost like the same with Social Security. It’s like if you’re like, “Man, I need to get out of my job. I’m ready to retire,” working longer and differing are strategies that can have the most impact to help you kind of mitigate the longevity risk, is the risk of running out of money because, one, it’s another year where you’re not spending in retirement. But it’s also another year where you’re deferring, and you’re potentially earning credits, deferral credits, that makes that dollar amount larger. 

We’ll talk about the whole, well, if I put money into, I want to make sure I get every dollar out. People look at this from a breakeven perspective, which I think is a little bit flawed, and we’ll talk about that in one of our things. But if we actually break down the numbers, there’s about 47 million retired workers who are receiving benefits that are around $73 billion per month. So it’s huge. 

The second biggest pie are disabled workers. That’s another thing that we’re going to outline. About eight million disabled workers receive about $10.3 billion. Then there’s survivors’ benefits. So this is, typically, you have a worker that dies, and they have children or a spouse that might be receiving benefits, about six million or survivors that are receiving benefits at about 7.3 billion. So it’s very much a piece of the puzzle. 

We’ll talk about kind of the averages when we – I think in part two, where we’re talking about like how much this is actually percentage-wise covered from a paycheck perspective. So it’s a big thing. Again, like I think just like we talked about other parts of the plan, you got to take the emotional inventory. You got to take what the actual statements or the balance sheet looks like, and then make the best claim decision for you. That’s, hopefully, some of the things that we’ll uncover.

[00:11:43] TU: So with that, let’s jump into 10 Common Social Security Mistakes to Avoid. Again, we’ll tackle five this week. We’ll tackle five next week. So tip number one Common Social Security Mistake to Avoid is not checking your earnings record for accuracy. Tim, whether someone is nearing retirement, listening in the middle of their career or listening on the front end of their career, tell us more about where they can go to find this information and making sure that they don’t make this mistake.

[00:12:09] TB: Yeah. I think in an effort to go more paperless, I think back in the day, once you reach a certain age, you get like a statement every month. Now, I think they’re moving to every quarter. They’re trying to kind of modernize. For maybe retirees, that can be a little bit of a hard sell. The best place to go is to ssa.gov. You can – It’s the my Social Security website. I signed on right before we hopped on here. It’s really easy to get on, and the website is actually pretty easy to navigate. We’ve talked about some other things related to student loans. The websites that the government built actually is pretty good, same thing with like the IRS tools. S

When I log on, Tim, just to kind of give you a description of what this looks like, I can download my Social Security statement. I can go and replace my Social Security card. I can view my benefit verification letter. The big thing that catches my eyes when I first log in, it’s called the eligibility and earnings section. It basically says that you have 40 work credits you need to receive benefits, and there’s four blocks. There’s a big checkmark, which basically means that I have earned enough credits to earn Social Security. 

So Social Security credits, you can earn for a year. You earn a credit by – I think in 2023, dollars is a little bit more than $1,600 in that year. So 1,600 times four, if I earn that amount of money, then I get four credits. Essentially, I need 40 credits to collect Social Security. So it’s essentially 10 years of earnings. But the cool thing is that under that section, it says review your full earnings record now. So when I click on that, it takes me to the eligibility earnings, and it goes back, essentially, from when I first started making money back whenever that was. 

When we talk about accuracy, one of the big things that you want to do is you want to make sure that when I filed my taxes in 2022, it shows the tax Social Security earnings dollars, and this is basically how they calculate that. There is a cap, but that’s basically how they calculate what your benefit is. So I can go back and see, okay, this is the amount of money I made in ’21, ’20 for me, all the way back to 1998, Tim, where I earned $353. 

[00:14:25] TU: Love it. 

[00:14:26] TB: So this is really important because they’re looking at the way that the – And we’ll get into this a little bit more, but they look at, essentially, the 35 highest years of earnings. If there aren’t 35 years, then they essentially use zero dollar year, which moves your average down. So you want to make sure that when you’re reviewing this, that your earnings record is correct. It’s not infallible, like you find errors here. So you want to make sure that when you go back and you’re looking at the top 35 years, that it’s accurate. You’re getting the best benefit you can. 

It basically lists for me from 2022, all the way back to 1998. I’m just eyeballing. I’m like, okay, that makes sense because I left the workforce here, or I work part time or that type of thing, just to make sure it looks good. The other thing worth mentioning when we talk about deferral, for a lot of people, the last years before they’re retired is typically their highest income years. So that’s another feather in the cap of like defer work longer. We’re closer to that full retirement age and beyond that. For a lot of us, it’s going to be 65. But then the longer you defer to age 70 is when the benefit gets the highest. The earnings record is going to be the biggest thing in terms of accuracy and making sure in that. 

But the other cool thing about this, Tim, is there’s actually like a section on here that shows me if I were to retire at age 67, it says your monthly benefit at full retirement age is going to be $2,599. So it shows me like this pretty cool graph that says, okay, at age 67, this is your full retirement age. Your benefit’s 2600 bucks, if I retire early, say five years early at 62, which is the earliest I can collect it, that drops to $1,774.

[00:16:21] TU: It’s almost 900 bucks, right, yours Tim?

[00:16:22] TB: Yeah. Yeah, exactly right. But then if I defer, so if I worked three years longer from age 67 to age 70, that goes up to the delayed retirement where I earn referral credits, 3,231. So that’s the thing is like when I’m when I’m talking about tens of thousands, if not hundreds of thousand, the earliest I want to get out, it’s 1,700, 1,800 bucks. The latest, age 70, eight years later, 3,231. 

So that’s where – Again, and this is inflation-protected. So that’s a huge thing, where those dollars go up every year with what the index says. But then you can also look at disability benefits, I mean, if you have them. It talks about Medicare part A and B, and how you qualify for that. But it’s just a good – When we talk about when we work with clients, get organized, the big thing is looking at the balance sheet, looking at what’s coming in income-wise. Like this is going to be a huge part of that for the retiree or someone who’s transitioning into that. So checking it, making sure it’s accurate. 

The earnings is going to be a huge thing that a lot of people don’t do. You want to make sure that you audit it as you go and make sure it’s accurate. So if it’s not, you can make the necessary adjustments.

[00:17:39] TU: Yeah. So takeaway number one, if you haven’t already done so or recently done so, ssa.gov. Log in to my Social Security. You can access your statements, look at the dashboard. Tim’s looking at and talking about, obviously, looking at whether or not you have the 40 work credits. Then looking at some of those simulations for when you may retire. 

Tim, I also like – You can play with some of this, right? So you can change your future salary. You can include a spouse or not include a spouse. You can see how that changes the benefits amount as well. So similar to some of the credit I’ve been given to the Department of Ed lately on what they built, that is studentaid.gov, I think they’ve done a really good job with this, so credit where credit’s due. 

[00:18:17] TB: I agree. Yep. 

[00:18:19] TU: So that’s the number one mistake, not checking your earnings record, not being aware of your Social Security account. Number two, Tim, is only considering your own benefits and not knowing what other benefits are available. So I suspect that folks are most familiar with retirement benefits in Social Security but perhaps to a lesser degree or maybe not even all some of the survivor and disability benefits. Talk to us about really the breadth of benefits that fall under the Social Security benefit.

[00:18:48] TB: Yeah. So the retirement benefits are the big one, and one of the things that is often overlooked is kind of that, yeah, those spousal benefits that are available for non-working spouses as early as age 62. Typically, a lot of the benefits are like kind of hinged on the worker. So if the worker isn’t collecting, then the spouse can’t collect, unless there’s a divorce, and we’ll talk about divorce here later. If it’s a separate household, even though you’re divorced and maybe you had to be married at least 10 years, then you can collect, even if the working divorced spouse is not collecting. 

To go back, a lot of the benefits hinges on the working spouse collecting the benefit, unless retired. But the worker must claim the worker benefit to trigger the spousal benefit at full retirement age, which is kind of that middle number, so 67 for me. If you’re a little bit older, it could be 65, 66 years old. But at full retirement age, the spousal benefit is 50% of the workers’ PIA, and we’ll talk about that a little bit. But basically, that’s the number that they use. 

The spousal benefit is not affected by the age that the worker claims benefits. So it’s basically once the worker claims it, it’s 50% of that benefit, but it can be reduced if – The spousal benefit can be reduced if it’s claimed before that full retirement age, which again, for me, is 67. Then deferring that benefit does not increase. So there is no referral credits for a spousal benefit. So getting that beyond full retirement age doesn’t make any sense. The spousal and survivor benefits do not increase, like I said, past full retirement age. 

The other interesting thing is that if a spouse is caring for a child that’s under 16, you can receive the full benefits, regardless of the caregiver’s spouse’s age. So there’s a lot of just little like nuance here that if you aren’t part of Social Security, you can, again, look these up and see if you would be eligible for a benefit. But this can also be paid for a dependent, an unmarried child under 18. So if I’m 65, and I’ve retired, and I’m collecting my benefit, and I have a 15-year-old daughter, they’re eligible for a benefit, as an example. 

Then if there’s a disability, as long as the disability started before age 22, there’s another benefits there related to that. There can be, Tim, a fat family like maximum applied. So like if my family – If I have two dependents and a spouse and then myself and then we’re all drawing like four checks, essentially, there is a cap per family that has to be considered, and that changes over time. 

It’s just interesting to know, again, a lot of people overlook this. Unless they’re looking at their mail, which there might be some notices here, or working with a planner sometimes, like this goes unpaid. So you want to make sure that, again, this is a system that you pay into as a worker. That you want to make sure that you and your dependents have the ability to collect the maximum amount.

[00:21:50] TU: Tim, one thing that stands out here real quick is it feels like this is a good example. I mean, there’s many that you just listed off there, where really getting in the weeds and planning could be helpful. But I’m thinking about – Selfishly, I think about my situation, Jess, and others that maybe have a nonworking spouse. Like when you talk about things about a spousal benefit and the percentages and that being hinged on the worker and that it doesn’t have the deferment credits, like there’s really some calculations to be done there of like does it make sense that there’s a strategy around spouse gaining employment, and what might that look like, and what’s the net benefit relative to the time. 

Or if the plan is that there’s a nonworking spouse, and it’s going to remain that way for whatever reason, then kind of understanding some of those nuances, right? It’d be hinged on the individual that’s working. What are the risks and benefits of that? Then also, that there’s not things like that deferral credit, right? So there’s a lot to unpack there.

[00:22:49] TB: Yeah. Even taking a step further, if your full retirement age is 67, and you decide to take it at 67, the things that you would have going on there is, say, your benefit is $5,000 at 67. Jess, if she decided not to work, it would be 50% of that, so $2,500. Or do you wait to get that 8% every year, which is essentially going from 67 at age 70, it increases by 8% every year. So you say you claim at age 70, which she can’t claim until you’re claiming, and then she gets 50% of that, right? 

If you were to pass away or she were to pass away, you basically get the larger of that benefit. So if you’re at 5,000 and she’s at 2,500, that’s 7500 hours for the household. But then if you were to pass away before her, she would get your benefit. So you would get 5,000, but the other 2500 we’re going to turn off. So the exercise then is what is the best strategy for you to claim to get the maximum out versus deferring. So there’s lots that goes into this. 

Again, even me making blanket statements of like, “Hey, deferring usually makes the most sense,” for your case, maybe that’s not the case because you want to turn that benefit on as quickly as possible because deferring for her is not going to really matter. 

[00:24:12] TU: Yeah. But that highlights the value of the planning here, right? Yeah. I mean, you talked about at the beginning building a retirement paycheck. Well, that paycheck is going to come from multiple sources. Here we’re only talking about one source and within that one source all the decisions and the nuances.

[00:24:28] TB: Exactly, right. Yep. The second population of people, Tim, so everybody we’ve talked about so far in terms of like benefits, that’s like the worker and like their dependents. So the next bucket is for when that worker dies, so you have like a survivor benefit. When a person who has worked and paid Social Security taxes dies, certain members of family may be eligible for survivor benefits. So a widow, widower would get full survivor benefits are available at full retirement age, but reduced benefits can begin as early as age 60. 

This is a whole another ball of wax that we get tested on for the RICP. That can be very confusing to understand. If the widow or widower is disabled, the benefits can then begin as early as age 50, not 60. Then full retirement, full benefits are also available if the widow is caring for a deceased person’s child who is under age 16. You can also get survivor benefits if divorced spouses are under certain conditions. Or unmarried children younger than 18 can also get a benefit. Children under the age of 80 or 18 or older, if you’re disabled before 22, so this kind of falls very similar to the worker benefits. Then dependent parents aged 62 or older. So if I am –

[00:25:43] TU: Interesting. 

[00:25:45] TB: Yeah. So say I’m taking care of my mom, and I’m receiving a work benefit, and then I die, my mom might not be receiving a check for Social Security. She might get her own. But if she’s not, then she has the ability to actually get a benefit based on my Social Security. Again, a lot of nuance when a worker passes away as well.

[00:26:07] TU: Tim, what about disability? I know this is an area when I’ve talked to folks before that are evaluating Social Security, asking questions, thinking about Social Security, it’s always focused on the retirement income side of it. But a big part of Social Security on the disability side as well, correct?

[00:26:23] TB: That is correct. I think what we had said in the beginning that it is the second most behind – Yeah, second most behind workers benefits is the disabled workers. About 8.1 disabled workers receiving about $10.3 billion per month. This one’s tough, though, because the Social Security definition for disability is pretty strict. So to receive disability benefits requires providing proof that the worker is incapable of engaging in any type of gainful employment, any type of a gainful employment. 

You have to be in a pretty tough medical status to be able to get this, and they typically have an end date. So they’re paid until the earliest of death, the end of disability, or attainment of full retirement age. So then you would go – So if I were disabled at age 55, and I was still alive at age 67, then I would switch over to my worker benefits. It can be pretty strict to be able to get the disability benefit, but it is the second largest after workers benefits. It’s a pretty strict interpretation of work and gainful employment. 

It is important to know, again, do I have a worker benefit? Do I have a survivor benefit available to me or my kids? Do I have a disability benefit? So kudos to the website. I would be on there. Obviously, there’s a lot of education, but then being able to log in and see, hey, I do have this benefit because I paid enough into it. There’s some assurance there, to know that.

[00:27:57] TU: Tim, when I see on the disability side that the worker is incapable of engaging in any type of gainful employment, my first thought is, well, this seems to be why, for so many pharmacists, we’re often looking at standalone long-term disability insurance policies that have some type of an own occupation component to it. Am I reading that correctly?

[00:28:16] TB: Correct. Yep. Yep. 

[00:28:17] TU: Okay. Yeah. 

[00:28:19] TB: Really, the reason for that is like what often happens, if it’s not an occupation, say I’m a pharmacist and say I’m in an awful car accident, and I cognitively can no longer do the work of a pharmacist, that doesn’t necessarily mean I can’t do the work of bagging groceries or doing something like that. So what the insurance company could say is like we’re going to deny the claim because you can still have gainful employment. It’s just not for the employment that you were trained for. So that’s just – Yeah, it’s important to know that. 

[00:28:51] TU: Good stuff. Number three on our list of 10 Common Social Security Mistakes is not understanding how benefits are calculated. Tim, admittedly, this is something I know very little about. You’ve already thrown around a term. I’m sure you’ll define PIA. Tell us more about the formulas that are used to determine one’s benefit?

[00:29:09] TB: Yeah. So the two big terms here is the PIA, the primary insurance amount, and the AIM, the average indexed monthly earnings, which I alluded to a little bit. So the worker’s benefit is tied to the primary insurance amount, PIA, which is a benefit formula applied to the worker’s average indexed monthly earnings or AIMs. That’s a mouthful. So the way you get to aim is you add together all of the index wages for the highest 35 years, and you divide that by 420 months or 35 years, and that’s the AIM. 

So if you look at this on a timeline, the timeline zero is kind of the PIA. Then anything before that, so if you retire early, say at 62, that’s kind of a reduction, and I’ll take you through the math on that, then anything to age 70, which is the opposite on the spectrum, is a credit. So the worker’s benefit is reduced by – Of course, we don’t want to make this simple, Tim, but it’s five-ninths of 1% of the PIA for each month before retirement age up to 36 months. So essentially, you’re getting a haircut five-ninths of 1% of PIA for every month before your full retirement age. 

If it’s greater than 36 months, it’s further reduced by five-twelfths of 1% per month. So in my exam, I’m basically calculating this. I’m like, okay, the full retirement age is 65. They – Yeah, no doubt. So here’s an example. If we’re claiming 44 years early, that’s 48 months. So the first 36 months, it’s five-ninths of 1%. Then the last 12 months to get to the 48 is five-twelfths of 1%. So if I do the math there, that’s a 25% reduction. So five-ninths times 36, plus five-twelfths times 12, the 12 months is 25%. 

[00:31:06] TU: Four years early. 

[00:31:08] TB: Correct. So that tells me that my paycheck is reduced by 25%. So if my primary insurance amount was 1,500, then my benefit would be reduced by 25% or 1,125. The scary thing or not the scary thing, but the problem is, Tim, is like once you do that, there are some like you can unwind it. If you claim early, you have 12 months to kind of give the money back. Or you can give them money back and say, “I’m just kidding. I want to actually defer.” 

But once you take that haircut, you take that haircut. Again, you still might get the cost of living so that 1,125, if you’ve got that in 2022, you still get the 8.7% increase. But I would rather have the 8.7% increase on that 1,500. So if you defer the worker’s benefit, it increases by two-thirds of 1% for each month, until age 70 or 8% per year. So if that 1,500, basically, I go all the way out to age 70, for every year, essentially, it’s about 8% per year, which is why when I was looking at my benefit, I’m like, all right, 2,600 bucks at age 67, if I wait to age 70, 3,231. That’s kind of the idea.

[00:32:27] TU: What was your spread, Tim, your low to your high, 62 to 70? What was your –

[00:32:31] TB: 62, I’m getting $1,774. To age 70, I’m thinking 3,231s. What is that? 70, 80% difference between the two or something like that?

[00:32:43] TU: Quick $1,500 about. Yep.

[00:32:45] TB: Yeah. It’s significant. We’re talking about this a little bit, Tim, but what people are saying is like, “Well, if I retire at age 62, I’m probably going to live to age 65.” Like people have kind of very little sense of their own mortality, and they typically live longer than what they think. Now, that’s not always the case. There are some people that it does make sense to claim, and we’ll talk about a little bit more of the mindset. But a lot of advisors and people, it’s like, well, it’s kind of a breakeven. It’s like, well, if you are collecting at 62, that’s eight years of collecting it at that versus waiting at 70. There’s a breakeven analysis that you can do. But I think that’s flawed in a sense, in terms of it looking at it from an investment decision versus like an insurance decision. We’ll talk about that in the next episode.

[00:33:34] TU: Tim, a question I have, when you talked about the benefit going up 8% per year by deferring, is that 8% plus the COLA then, just like it was on the downside? You know what I’m saying?

[00:33:48] TB: Correct. 

[00:33:49] TU: Okay. 

[00:33:49] TB: Yeah. 

[00:33:50] TU: Yeah. I mean, that’s wild, right? I was just kind of taking those numbers like, so instead of 1,500 going to 1,125, getting reduced by 25%. Essentially taking that up 8% per year and, obviously, it’s 8% on the 8%. But then adding to that the COLA piece, like that’s where the numbers start to really deviate.

[00:34:08] TB: Yeah. Again, this was a crazy year, so –

[00:34:13] TU: Yeah, that’s right. That’s right.

[00:34:14] TB: I’d have to look at in terms of like what the – But I feel like it’s gone up, even in years of very little inflation. The CPIW, which is the Consumer Price Index for Urban Wage Earners and Clerical Workers, is essentially what they use to adjust it, even if it’s a 1%, 2%. Yeah. That’s completely separate from the deferral credit of 8% that you receive away from inflation. Again, that can be huge. 

[00:34:41] TU: Yeah. Yeah, absolutely. Again, I think this is a good reminder, like we’re talking in generalities. I think you mentioned, Tim, the importance of, hey, we can run the math. You can run a breakeven. But it doesn’t stop there, right. As we highlighted earlier in our conversation, there are so many layers to this and considering spousal benefits and quality of life and overall health condition, what you’re doing. 

I mean, there are so many things that consider that, yeah, I mean, there are cases where someone may claim early, as we look at generally. Certainly, the math here would advocate that deferring makes sense, but that may not always be the decision. I think that’s where the planning really comes into play. 

All right, number 4 on our list of 10 Common Social Security Mistakes is taking Social Security too early, not working long enough. Tim, we talked about this a little bit already, and perhaps it’s due to the age of my parents and in-laws, where this topic is one that comes up a lot. But this feels like a topic that is often discussed, often debated. So talk us through some of the major implications here.

[00:35:42] TB: Yeah. Just like any other parts of the plan, Tim, like what we’re really trying to strive for here is optionality. I can speak to my own parent, at least my dad. When he retired, it was kind of out of his hands because his company was bought by another company, and he was kind of duplicitous. So his options there were, okay, find a new job at 65 or whatever it was or start retiring. 

Again, like if I’m him, in that moment, I’m probably trying to use other sources of income. So I can then defer Social Security, get the biggest benefit. Sometimes, your plan is out of your hands because of external things like that. You want to prepare yourself as best you can to kind of cushion the blow, again, if you are, if you do kind of get phased out of the workforce. A lot of it, it’s related to scale backs and things like that. But sometimes, a lot of it is health. 

Sometimes, you’re like, “Oh, I’m definitely going to work to age 65, or I’m definitely going to work to age 70.” I think it’s something like 40% of the time, that’s not the case. So 40%, that’s a coin flip, a coin flip, Tim. Sometimes – Now, just because you’re not working doesn’t necessarily mean you have to claim Social Security. But for a lot of us, especially for a huge portion of that, you have to, right? But the argument that I would make is that if you can build a plan to have enough retirement assets or being able to tap home equity or taxable brokerage assets to kind of bridge that gap, it allows for further sustainability later because just more of your dollars are coming from Social Security, versus taking a 30% haircut or whatever it is. Yeah. Not working long enough is huge. 

The other factor is that, again, typically, towards the end of your careers, when most of us are working or earning the most money, which, basically, we’re looking at the highest 35 years, so it could be I’m making $200,000. If I decide to work another year, $200,000, maybe that’s taken zero or that $358 a year that I had in 1998 off the table. Then my benefit is going up even higher. 

But then the other side of it is like it is another year, where you’re not essentially senior. You’re not in senior unemployment, i.e. retirement, where you’re not basically generating your retirement paycheck yourself, which, again, is the whole purpose of retirement. So there’s a lot of people that are now really trying to either phase into retirement, or they have lifestyle, jobs, or businesses, or things that they do that maybe bring some dollars in that they’re not full stop. 

Because, again, from an emotional standpoint, we talk about this from an identity perspective, a lot of us like my identity is very much wrapped up in the job that I have, which can be unhealthy. But we’re seeing high levels of depression and drug use, alcoholism in retirees that we haven’t seen before. I think it’s because a lot more people are talking about it. But that’s another benefit of like easing in from a work perspective. 

But as we talked about it, again, it’s a 30% reduction if you claim at age 62, versus full retirement age. If you work past it to get the full credits, 8% per year. The difference, it can be like 70 to 80 percent between age 62 to age 70 in terms of the benefit, if you defer. One of the things that is if you’re listening to this, and you’re like, “Ah, I just retired summer of last year, and I took the benefit right away,” there isn’t the ability. It’s called a withdrawal of application, which can be made by a worker within 12 months of claiming the benefits. 

It’s basically like a take back seats, like do over. You’re like, “Oh, I just kind of did what everyone else is doing, and my situation maybe requires some more TLC and attention to see. Like maybe I can get by or not claim this. I can work part time. I can consult or do whatever to kind of grow that benefit to –” Where you’re getting that 8% raise to age 70. I think that’s important. Really important to look at.

[00:39:57] TU: Tim, one of the things that just hit me as we were talking, to reiterate something we lead with, is the need for time, attention, love, planning, whatever you want to call it for Social Security. We spend so much time – When I think about numbers like $5,000 a month, right, just throwing a round numbers here, as we’re looking at some of our examples, $5,000 a month, and the attention and time we give to building and putting together a nest egg that would generate $5,000 a month, while we, I think, largely often kind of wander, walk into perhaps on some level and inform the decisions around Social Security, the implication around Social Security, a very similar level here we’re talking about, and it’s substantial, significant level, several thousand dollars per month. 

I think it just highlights, as we’re digging into some of these numbers and how to optimize it, how much time and attention Social Security does really need and deserve as a part of the financial plan and one that admittedly – We look back over the first five years and said, hey, we haven’t really talked about Social Security. It’s a huge part of the financial plan, and that’s in part why we’re talking more about it right now.

[00:41:02] TB: Yeah. Again, just like anything, the financial plan is not necessarily built in a day. I think a path towards financial freedom, how you just decide that, is months. It’s years. It’s decades of being very intentional, of working towards stated goals. Social Security is a part of that. Again, we often think of it as just I’m earning money, 35 years of earnings in the background. But a tweak here or a tweak there, someone listening, and they’re like, “Hey, I can definitely earn $1,600 times four a year to turn that benefit on for me.” 

Even if it’s a small benefit, I mean, that might be a car payment. It might be a chunk of rent. It might be groceries. So I think every little bit counts. At the end of the day, what really – Again, it goes back to the being intentional but then optionality when you get to that moment. Again, like one of the things that we do – Again, if we use the term, if we use 5,000, 60 grand a year for that, we might need another 60 grand to live. 

So let’s say it’s 120,000. Essentially, what we’re doing then is we’re looking at those alternate sources, which could be pretax dollars from a traditional 401(k), after tax dollars from, say, a Roth IRA, a taxable account. We’re kind of trying to bring all those in, and it could be money from home equity. It could be money from an annuity that we take a chunk of the portfolio, and we say, “Hey. For us to get to a minimum, maybe it’s not – Maybe we need 80,000.” So maybe we buy a $20,000 annuity for that year or for like a term or whatever to get to that level. Then you know that based on Social Security and based on what that annuity is going to pay you that I’ll food, I’ll have a roof over my head, all those basic necessities. So everything else that’s coming from the portfolio, which is kind of cream. 

Essentially, what I’m describing is like the flooring strategy. But, yeah, it’s huge. It’s huge. Again, I think what we’re advocating for is just intentionality. So it leads to optionality in the future.

[00:43:23] TU: Yeah. It’s separate conversation for a separate day. But just things that are coming into my mind as we walk through some of this if you have a solid flooring strategy in place, if that’s the route and pathway you’d go, like does that change your risk tolerance or risk capacity around investing or other opportunities? Again, all this feeds into to one another. 

All right, let’s wrap up this two-part series on 10 Common Social Security Mistakes. We’ll finish up with number five here, and we’ll pick up next week with 6 through 10. Number five is making sure that we’re not looking at this in a vacuum and specifically not coordinating benefits with a spouse. Tell us more about this one, Tim.

[00:44:01] TB: Yeah. Kind of I’m thinking about this. We do have a lot of people that come through the door that’s like, “I’m looking for a financial plan just for myself,” but they’re married. I’m like it is hard to do because up and down, whether it’s a shared benefit like a home or even something like Social Security, like you got to be on the same page. 

As we said, the spousal benefit does not increase if the worker defers benefits. But a survivor benefit may. You can get credit based on that because it’s based on the PIA of the worker. One of the things that like we often hear is like, “Well, I’m in poor health, or like my dad and my uncle, they all died in their early or late 60s, early 70s.” But it might make sense. So even if the spouse, who is in poor health, it might make sense to defer the benefit because the longer you defer – 

Again, if we give an example of spouse A has a benefit of 1,700, and spouse B has a benefit of 3,000, that’s a $4,700 per benefit. But if I can defer spouse B to get the 3,500 or to get the 3,800, I still can either pick mine, which is 1,700, or my spouse’s at 3,000, when they do pass away. 

Again, it can’t be looked at a vacuum. You really have to look at everything. But a lot of people at default, they’re like, “Hey, I just got to get the money as quickly as possible.” Because I put all this money into, I want to get out. That kind of goes back to like the whole investment. So it really is important for you and your spouse to go back to the first one, where it’s like look at your earnings. Look at everything. Make sure it’s accurate. Then really coordinate the benefit that maximizes the dollar for the household, when both spouses are alive but then also when one spouse predeceases the other. 

So not in a vacuum, just like so many other pieces of the financial plan, you need to really make sure that there’s a coordination strategy there to, again, maximize the benefit and not leave money on the table.

[00:46:00] TU: Tim, one of the themes I’m hearing from you, especially for folks that are listening that have still a decent runway to save, is what can we be doing to take off that pressure of early claiming, if that’s not the move that we would desire to make, for the reasons we’ve talked about looking at the dollars and cents here?

Can we build those other sources that we can pull from, when it comes to that retirement paycheck? You mentioned the traditional retirement accounts, Roth IRAs, brokerage accounts, etc. Can we build those up in a way that relieves that pressure? Then if the decision really should be different for some and, again, that may not be a blanket for all, but we take that out of the equation, pressure out of the equation. 

[00:46:42] TB: Yeah. I think this all goes back to like goals, like what is your goals around retirement? It’s funny. Like it goes back to all the other pieces that we talked about what the financial plan. It’s like what’s the balance sheet say? What are the sources of income, and where are we trying to go? What are the goals? It’s the same, whether you’re starting out, or it’s the same, whether you’re starting to wind down your career, so to speak. 

Having a good eye on like where you’re at and where you want to go is just as important at age 60, 65, 70, as it is at 25, 30. To me, it’s really, really important to have these conversations out loud. I always – I laugh at myself, where I’m like, “Man, I love what I do. I love the work that we’re doing at YFP. I can see myself working at least till age 70 to get ready for retirement age.” But I also know that like we can be fickle creatures, right? Something could happen outside of our control that just makes the work that we’re doing a lot harder. There can be a lot of things. 

So I think even checking in with yourself, checking in with your spouse in terms of like what you want is important. But then if you do have to kind of pivot because of maybe some of the things that we did 20, 10 years ago, we have the option to say, okay, we can still not be hasty with our retirement claim or Social Security claiming strategy because we have the ability to pull through other sources to still max them out, max out like what we get from the system. 

Again, like I would almost say that this decision is going to be one of the bedrock decisions, if not the bedrock decisions, because we’re looking for sure things. Although, again, like there might be differences in the benefit in the future, it’s still going to be there, and it’s still going to be inflation-protected and all those things that is really positive about the Social Security benefits. So, yeah, I think, hopefully, this is a good first five and looking forward to getting to the next five. But I can’t stress the importance of this decision on the retirement income plan.

[00:48:43] TU: Great stuff as always, Tim Baker. We’re going to pick up next week, as we continue with 10 Common Social Security Mistakes to Avoid. Again, I’d reference you back to episode 242, where we relate some of the foundation around Social Security. We look forward to talking more about this topic throughout the year. 

For folks that are listening, especially, Tim, I’m talking about folks that are maybe in that later part of their career, nearing retirement, a lot of these questions are really coming to life around Social Security. It’s moving from the education to the decision making, if you will. We’d love to have a chance to talk with you to determine whether or not the financial planning services that we offer at YFP Planning are a good fit for you. So you can do that by booking a free discovery call at yfpplanning.com. Again, that’s yfpplanning.com. 

Tim, thanks so much, and we’ll be back next week. 

[END OF INTERVIEW]

[00:49:29] TU: As we conclude this week’s podcast, an important reminder that the content on this show is provided to you for informational purposes only and is not intended to provide and should not be relied on for investment or any other advice. Information in the podcast and corresponding materials should not be construed as a solicitation or offer to buy or sell any investment or related financial products. We urge listeners to consult with a financial advisor with respect to any investment. 

Furthermore, the information contained in our archived newsletters, blog posts, and podcasts is not updated and may not be accurate at the time you listen to it on the podcast. Opinions and analyses expressed herein are solely those of Your Financial Pharmacist, unless otherwise noted, and constitute judgments as of the dates published. Such information may contain forward-looking statements that are not intended to be guarantees of future events. Actual results could differ materially from those anticipated in the forward-looking statements. For more information, please visit yourfinancialpharmacist.com/disclaimer. 

Thank you, again, for your support of the Your Financial Pharmacist Podcast. Have a great rest of your week. 

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YFP 293: Employee to Entrepreneur with Dr. Victoria Reinhartz


Dr. Victoria Reinhartz, CEO of Mobile Health Consultants, a business founded to solve the access to care problem by empowering interprofessional Mobile Integrated Health and Community Paramedicine teams, discusses her motivation for building Mobile Health Consultants, the target audience and how this has evolved, how she overcame the initial hurdles of starting a business, and how she balances running a business while working in an academic position.

About Today’s Guest

Dr. Victoria Reinhartz is an industry leader in Emergency Medical Services, where she established the first-ever paramedic-pharmacist partnership to address chronic disease and medication challenges for underserved populations. She is the Chief Executive Officer of Mobile Health Consultants, a business founded to solve the access to care problem by empowering interprofessional Mobile Integrated Health and Community Paramedicine teams. Dr. Reinhartz is a national advocate for innovative models of care, and she serves on the Board of Directors for the National Association of Mobile Integrated Health Providers, an organization advocating for mobile interprofessional teams as the nation’s care solution. She also serves as the Mobile Integrated Health subject matter expert for the Commission on Accreditation of Medical Transport Systems.

For her leadership and exceptional care provision within Emergency Medical Services and Mobile Integrated Health, Dr. Reinhartz has been recognized with a Chief’s Commendation Award, a Congressional EMS Unit Citation Award, and national attention from the United States Public Health Service.

Her national advocacy for pharmacists as part of mobile health teams has resulted in Dr. Reinhartz being named a 2021 Top 50 Most Influential Leader in Pharmacy. She was also selected as the 2020 Next Generation Civic Leader, an honor awarded to one pharmacist nationwide whose vision for interprofessional care best spotlights the needs of underserved communities.

Episode Summary

This week on the YFP Podcast, YFP Co-Founder & CEO, Tim Ulbrich, PharmD, talks with Dr. Victoria Reinhartz, CEO of Mobile Health Consultants, about her journey from employer to entrepreneur. During their discussion, listeners will learn about the motivation and inspiration behind the genesis of Mobile Health Consultants, the target audience and offerings, how they’ve evolved, and how Victoria conquered the initial hurdles of starting her business. Highlights from the episode include a discussion of Victoria’s start in pharmacy and how a standout moment in her career highlighted the teaching abilities that she thought she might never use as a pharmacist, how Victoria discovered her passion for community paramedicine and mobile integrated healthcare, and how she moved her idea for Mobile Health Consultants from an idea to a business. 

Tim and Victoria discuss the path from employee to entrepreneur, the value of professional coaching and small business development centers, and how as a CEO,  time distribution can fluctuate when managing competing responsibilities and onboarding teammates. Victoria shares practical tips and tricks on managing and running a business while also working in academia, how her presence in the front office and the back office have evolved as needed, and strategies she has used to grow her team.  

Links Mentioned in Today’s Episode

Episode Transcript

[INTRODUCTION]

[00:00:00] TU: Hey, everybody. Tim Ulbrich here, and thank you for listening to the YFP Podcast, where each week we strive to inspire and encourage you on your path towards achieving financial freedom. 

This week, I had the pleasure of talking with Dr. Victoria Reinhartz, CEO of Mobile Health Consultants, a business founded to solve the access to care problem by empowering interprofessional mobile integrated health and community paramedicine teams. During the show, we discuss the why behind building Mobile Health Consultants, the target audience and offering and how this has evolved over time, how Victoria was able to get over the initial hurdles of starting the business, and how she balances her time running a growing business, while also working part time in an academic position.

Now, before we jump into the show, I recognize that many listeners may not be aware of what the team at YFP Planning does in working one-on-one with more than 250 households in 40-plus states. YFP Planning offers fee-only high-touch financial planning that is customized to the pharmacy professional. If you’re interested in learning more about how working one-on-one with a certified financial planner may help you achieve your financial goals, you can book a free discovery call at yfpplanning.com. Whether or not YFP Planning’s financial planning services are a good fit for you, know that we appreciate your support of this podcast and our mission to help pharmacists achieve financial freedom. 

Okay, let’s jump into my interview with Dr. Victoria Reinhartz. 

[INTERVIEW]

[00:01:22] TU: Victoria, welcome to the show.

[00:01:24] VR: Oh, thanks for having me, Tim. This has been a long time coming, so I’m glad we’re able to put it together. 

[00:01:29] TU: It has. We crossed paths this past year through the pharmacy entrepreneur circles. After I learned a little bit more about your career path and the work that you’re doing with Mobile Health Consultants, I knew we had to bring you on the show to share a little bit about your entrepreneurial journey, what was the genesis of the idea, what is the work that you’re doing. We know that we have many pharmacists in our community that are itching with an idea or a side hustle or a business that they’re working on and excited to feature other pharmacy entrepreneurs such as yourself. 

So let’s start with your background in pharmacy. What drew you into the profession? Where did you go to school, and what was the first position that you had after graduation?

[00:02:07] VR: I decided to become a pharmacist because I am kind of a nerd at heart. I really enjoy a good puzzle, so to speak. I think that every patient and the best drug therapy for them is really a puzzle for us to figure out and navigate through the various challenges related to genomics and treatment course and side effects, etc. 

So the nerd at heart in me, I love putting together puzzles, and I ended up going to pharmacy school at LECOM School of Pharmacy and graduated, I guess, now over 10 years ago, which feels crazy, right? We no longer qualify as new practitioners too. 

[00:02:45] TU: We don’t. 

[00:02:47] VR: But that’s alright. So graduated from LECOM School of Pharmacy down in Bradenton, Florida area and stayed in Florida to practice more in the community setting. But I was fortunate enough to continue to take on leadership roles and new opportunities to develop skills within myself, which really is what led to a lot of the opportunities and academia and public health and now mobile integrated health that I’m involved in.

[00:03:16] TU: So one thing, Victoria, I read that you shared on LinkedIn was a story from your last year of pharmacy school, when you did an educational training session, I would assume, during an experiential rotation for a nursing staff at a hospital. Through that experience, you realized the love that you have for teaching and problem solving. Tell us more about that experience, and how did it influence some of the career path and directions that you’ve taken today?

[00:03:44] VR: Yeah. So the story that I have on LinkedIn is a true one, and it is something that I feel still happens to this day. So I come from a super blue-collar family. We cuss a little bit in our family. I don’t know. Any of pharmacists listening, if you have families that that cuss a little bit, my family is super blue-collar, and I had been practicing like how to say glomerulus. I was so nervous about this presentation that I was going to do to an inpatient nursing staff. 

After the presentation, a preceptor pulled me aside and wanted to have a serious talk with me, and she was kind of had that serious face on, and I said, “My goodness, I’ve cursed in the middle of the presentation, right? I let a four-letter word slip somewhere on accident.” But she wanted to have a serious talk with me about my future and about whether I had considered teaching. 

Like many of the entrepreneurs that you bring on the podcast here, I thought that when I did decide not to do a residency that I had closed the door on any opportunity to teach. I was candid about that that, no, I decided not to do a residency. So I don’t think I would be allowed to teach anywhere. She really encouraged me to pursue opportunities where I got to develop that skill set of teaching. 

So when I graduated and took a role in community pharmacy, I started figuring out how do I gain teaching skills. So I started to bring in new pharmacists, to train them. I started doing teaching events with our local pharmacy school and in local college of medicine. I started taking on more initiative on the district level to figure out how can I develop the skill set that I need to become a faculty or a professor. 

Really, that professor had a huge impact on my life, that preceptor. It was secondary to her taking a minute and saying, “I think that you should develop this,” that prompted a lot of the steps that I took to continue to develop myself. So once I had kind of launched some of those things where I felt more comfortable in teaching, I had been engaging in teaching concepts for a while now, I took the opportunity to apply for a faculty position. I did accept that faculty role in 2015 with LECOM. 

But I knew that I wanted to really stay involved in clinical practice as a younger practitioner. So I started working in the public health department and doing tuberculosis management and women’s health and immunizations and things like that. I was brought in to kind of help the Department of Health figure out a solution for our access to care problem. We started brainstorming. Really, this is where I found the passion for what we call community paramedicine and mobile integrated health care. 

Like a lot of pharmacists, I think when we start to do a side hustle or when we step out to become an entrepreneur, it’s often born out of a problem that we’ve identified in practice that we feel passionate about or something that is just like lights our soul on fire, right? Like something that brings out that, “I want to do this. I’m excited to do this. This lights me up, and it keeps me up at night.” 

So this was kind of a blend of those things, as there was a big problem. As we know, in all of our communities, we have a huge number of patients or underserved populations that are not able to navigate the healthcare system, right? So they don’t have primary care. They’re uninsured or underinsured. They don’t speak English and can’t navigate even getting established with a primary care. So what this leads to is we have these patients utilizing the 911 call system and emergency rooms as their primary care, right? 

So definitely something that we all see in our communities, we know that health outcomes suffer. We know that cost, it gets expensive. So I said, “Well, why don’t we do a pilot? Why don’t we launch a pharmacist and a paramedic side by side into patient homes on a proactive basis, so not when the 911 call comes?” But paramedics know who in their community needs the support. 

[00:08:30] TU: That’s right. 

[00:08:30] VR: They know who’s calling 911 all the time. They know when Mr. Jones calls for the fourth time that they’re going to be back next week. So they know who to see. We launched a pilot with a pharmacist and a paramedic side by side together, going into the homes proactively for these patients that did not have the resources they needed, and we were able to see a huge impact in reducing the overall cost of care, but also improving the health outcomes. 

That is now how my entire consulting business is founded in the mission of empowering these paramedicine teams with the training and resources they need to improve access to care. 

[00:09:15] TU: I love that, and I want to come back and dig into more of what you’re working on with the consulting business and how it’s grown over time, the vision you have for it going forward. I want to make sure we don’t gloss over, though, some really important parts of the story you shared on that rotation and that experience, and one being great mentorship, right? 

All of us have the opportunity to interact with other pharmacy professionals. Perhaps we precept students as well, and we never know the impact that some of those words of encouragement are just seeing a skill set or a passion in someone and either affirming them in that skill set, encouraging them in that as well, the impact that that may have long term. So it’s just such a great example of that. 

Then another key piece that I really heard in that story was initiative, right? So one of the mindsets that can be out there is, “Hey, I can’t get X, Y, or Z job,” in the case here, you’re talking about a faculty position teaching, “Because I might not have,” insert whatever. Residency training, board certification, whatever credential. That’s one mindset. 

The other mindset is like, “I’m going to figure it out. I’m going to figure it out because I have a passion for teaching. I have an interest in it. Somebody else has affirmed that skill. And I’m going to kind of blaze that pathway, and I’m going to take initiative in building relationships, collaborations, and getting opportunities that I can then go and make a case for why I can provide value in this teaching role.” 

What’s really interesting, Victoria, is you are doing teaching in somewhat of a traditional format, obviously, in a faculty type of role or position. But you’re also teaching every day in the work that you’re doing through your business. I think one of things we got to be careful about is if we have a gift or a passion in a certain area, but we feel like we may not be able to do that because it’s defined a certain way by an employer or in a certain career path, it doesn’t mean we can’t do that, right?

You can teach. I can teach. I’m not in a formal academic role anymore. But I’m teaching every day on personal finance. It’s a different method of delivering that information, but it doesn’t necessarily have to be defined in the way that we may think that it has to be with a certain step or credential or degree or pathway to be able to do that. So I love that story and that journey. I think that’s so powerful. 

So when it comes to Mobile Health Consultants, so you talked a little bit about the pilot project, the initiative, really the problem and the opportunity that you saw, that you’re able to solve. Tell us more about the step from idea to actually beginning to implement that business, right? It’s one thing to identify a problem that needs to be solved or an opportunity that can be addressed, and you could have continued to do that through collaborations and partnerships with existing entities, while you’re employed in other positions. 

But it’s another thing to really take a problem and then develop a solution through creating a business. In here, we’re, obviously, talking about the consulting work that you’re doing. So tell us about the early stages and how you were able to initiate and get started with developing the business.

[00:12:11] VR: Well, I have to say that we do not do a good job in pharmacy of teaching or creating skill sets around entrepreneurship, in general, I would say. 

[00:12:22] TU: Amen. 

[00:12:25] VR: I know that you and I have gone back and forth about this issue over the last few years, and so many others that are out there creating side hustles for themselves, creating small businesses and solutions in the healthcare industry and outside of the healthcare industry also feel that way. But I was in that boat. I felt – I knew a little bit from managing a pharmacy or being involved in pharmacy management. But when you talk about entrepreneurship and establishing a small business, that’s not enough. It’s not even close to enough, right?

I did find it difficult in the beginning. I still find it difficult every day because so many pharmacists are kind of inherently intelligent, and they’re kind of good at things that they do and can figure things out really easily. Some of us, maybe you didn’t even have to study that hard for some of your undergrad courses and things. I think that that was a big challenge for me in the beginning was struggling, like struggling and navigating. How do I do this? What are the laws and regulations? How do I draft contracts? How do I set my hourly rates? All of those pieces have to be figured out? 

I had a lot of success with, first of all, finding coaches. So for anybody on this podcast, and Alex and Jackie Boyle and the team from Happy PharmD have not asked me to discuss this or mention it or anything, but I did actually go through the Happy PharmD processes for prioritizing myself and my own goals and figuring out what do I need to do to make this happen. It’s living in my heart. But like so many of us that are parents and spouses and professionals, our own personal passions tend to take a backseat to all the other things that we have to do, right?

So I did pursue some coaching with Happy PharmD to create a series of deliverables for my own goals that I knew would set me on the path to getting established. I also found the Small Business Development Center or the SBDC to be really valuable. I will tell you, I still meet with them, with my SBDC rep like, I don’t know, every other month or every few weeks, if I need to, if an issue comes up and I’m like, “I have no idea how to handle this,” or, “Can you help me find someone in the area that is a trustworthy source and this expertise area?” So you have to ask for help. For a lot of these things, you have to be willing to kind of put up the money, if that’s what it takes.

[00:15:09] TU: Yeah. I’m glad you mentioned the SBDC. I’ve talked to several pharmacy entrepreneurs or those that are building something, just in the last couple of weeks, and that was one of the resources I pointed them. Hey, have you talked to the SBDC in your area? Because it’s – Even the technical stuff, some of that might be helpful. Some of it maybe you’ve already kind of gone down that path, putting together business plans, LLC formations, things like that. 

But it’s about beginning to be a part of that network and community, where someone might say, “Hey, have you talked to so-and-so? Or what about this? What about that?” I think it’s just helpful to know you’ve got someone else in your corner to bounce ideas and questions off of as you’re developing. It’s such a great free resource that’s offered all across the country. We’ll link to that in the show notes, so folks can find SBDC office in their area as well. Then you mentioned the impact of coaching that can be there as well. 

Let me ask a follow up, though, Victoria. Even with coaching, right? Even with coaching, even with putting up the dollars, there’s still a step of getting over the fear, right? The fear of, “Man, is this going to be successful? What if I mess up a contract? Who am I to kind of put myself out there of this expert in this area across the country?” There’s all what I like to call the head trash that might get in the way of us being able to actually move something forward. Coaching can help that. Don’t get me wrong. But at the end of the day, like we’ve got to be able to be comfortable taking some risks to move something forward. 

So for your journey, was that a thing? Was that a part of the journey? Then how were you able to get past that to be able to take those first early steps of the business?

[00:16:38] VR: I think regarding the headspace, I think it’s not really a thing where you can say, “Oh, I don’t think I’m in the right mindset, or I’m being too hard on myself. So I’m going to do this tomorrow, and then that fixes the problem.” It’s an ongoing, continuous daily effort because every step of the process is going to be a learning lesson for you. So whether you’re earning your first dollar or your 100,000th dollar or your millionth dollar, each of those phases of growth creates a new element of imposter syndrome, right? Or a new element where you’re not sure am I ready for this level of the game, right? 

So it’s an ongoing thing, and I just want everyone to know that and give themselves some grace. I think that giving myself grace was a huge part of how I continued to be in the right mindset and how I approached it early on as well. You’re going to make mistakes. You’re going to have to reach out for partners or resources because you don’t know how to do something, and you have to figure it out. You just have to be comfortable saying, “I don’t know. I need support,” and give yourself the grace to be able to do that. I think that was a big one for me, right? We’re a lot of times our own harshest critic, and so getting comfortable in that. 

Then I think the other thing that I would say is, financially, it does take some preparation, potentially, depending on how comfortable you are with risk, with financial risk. I know that we, my spouse and I, had to put together a plan of what’s the dollar amount that we’re going to invest in here, and what’s the timeframe before we are going to count on a salary coming in for you that we feel comfortable with. So essentially, what’s the span of months, or even years maybe it might be for some people, until we say, “Okay, enough is enough. We did it, and we were not successful, and we need to kind of go back to a real world job, so to speak.” 

So anything that you can do by saving ahead of time, making changes in the budget, putting money aside to reduce the amount of risks that you have or increasing your comfort level with the risk that you’re taking is valuable.

[00:19:12] TU: I’m so glad you mentioned that, Victoria, because I think there’s a lot of – I use the word over glorification of this idea of like just jump and figure it out. There can be value in like making some mistakes and learning along the way. But there’s also some wisdom in having a game plan and having some backup and options, especially when we’re talking about the financial aspects of the personal side. Of course, there’s a connection to that of the business side. 

What we want to prevent is that we’re not able to pursue our business with the full attention that it needs and deserves because we’re worried about the risks on the personal financial side of things. Everyone has a different capacity and tolerance for risk, right? Everyone’s personal situation, of course, is very, very different. But doing that work, as you mentioned, to determine what is the runway that it’s going to take reminds me of – 

We had Jodi Nishida on episode 266, I’ll link to that in the show notes, who has started a keto-based practice out in Hawaii, doing some really cool things. She talked about this for her journey of having a substantial amount of savings that she ended up having to lean on early in her journey because of some challenges that happened that maybe she could have predicted, maybe she could not have. But if it weren’t for having some of those reserves, it might have crippled her moving forward with the business. Potentially, without that, she might have felt the need to jump back into the work that she was doing previously. 

So a ton of wisdom there, I think, that you’re sharing in terms of making sure that we have the financial plan and preparation, so we can approach the business with the confidence that it does deserve. So Mobile Health Consultants, I’m going to read your mission statement. Empowering mobile integrated health and community paramedicine teams in all 50 states with exceptional training and disease management expertise. So you painted the picture of kind of how it came to be and the problem you’re trying to solve. Tell us more about the target clients, the services that you offer today. Then we can also talk about kind of what you’re planning into the future.

[00:21:12] VR: Yeah. So I think one of the exciting things about being an entrepreneur is that you get to kind of follow your heart, and you get to really live the concept of success occurs when preparation meets opportunity, right? I started out just offering consulting services and some speaking services. That would be anything from coming in and doing a program evaluation, so for these programs that are already in existence, so coming in and doing a multifaceted evaluation to look for operational efficiencies, clinical appropriateness of their programs. 

That ended up expanding to helping teams launch programs. So if they are recognizing there’s a high number of 911 calls secondary to injury in their area or frequent falls, then they might want to put together a false program. But maybe they don’t want to navigate all the challenges of which home safety assessment is best, which falls assessment tool is best, how do we deal with the meds that are going to contribute to falls. So I began going in and helping teams navigate that. How do you figure that out? What’s the best practice in the industry? What should you track for monitoring your effectiveness? So that kind of expanded to helping launch new programs and establish both clinical and operational efficiencies. 

It has kind of expanded from there. So now, I work with teams that are getting set up with payers for establishing what metrics to track and how to quantify their effectiveness from a value-based care standpoint and reduce the overall cost of care for patients. That might be Medicare or Medicaid patients. We also do consulting for technology companies and healthcare service provider companies. 

So as they are expanding markets that intersect with mobilized healthcare professionals, which we saw a huge boom of that via telehealth and community-based care programs as part of the pandemic, as technologies grow to recognize the value of mobilizing teams into the communities, there is a huge need to modify their technology systems. So we also have an end user design type consulting service that we provide, where we give insight to these teams and the companies that are developing the necessary technology.

[00:23:49] TU: I love it. We’ll link to the website in the show notes, so folks can get a feel for services and offering and educational programs. I think you’ve done a great job of laying that out on the website. One of my questions for you, Victoria, as I hear you talking about the evolution of the services is that – I think any early entrepreneur kind of goes through this phase of coming up with the content and the product, doing a little bit of business development and marketing. 

I’m also, obviously, kind of a key relationship developer with partners. I’m trying to manage the finances a bit, wearing all these hats at once. So as I hear what you’re doing, and we’ll talk about how you balance this with other responsibilities that you have as well, like how would you estimate or breakdown your time in terms of where you’re spending and actually delivering the products and services, and where you’re in more of the backstage of the business, whether that’s in developing new relationships, partnerships, business development, marketing, brand awareness promotion? Like how do you distribute your time and how has that evolved over time?

[00:24:50] VR: It has evolved. It also waxes and wanes, to be honest with you. So as I pick up new projects with clients, then for a period bit of time, we’ll kind of go intensely more towards one area of the business or another. Some examples of that include the fact that if I have a really intense four-month project that involves consulting and user design and technology development and things, then we will shift, and we might do 60 to 80 percent on the consulting side, as far as hours commitment for that period. 

On the flip side, on the education platform that we do, which is providing mobile integrated health care and community paramedicine providers, so this is paramedics, but this can be social workers. This can be nurses, any healthcare profession really. As they are looking to grow their skill sets, get into this industry, look for future employment opportunities in this industry, we have a rolling educational side. 

For example, we have a community paramedicine accelerators course that launches our next cohort in January. So when January comes, for a couple months there, January through March, we’ll kind of pick up on the education piece because multiple times per week, I’ll be logging on live and doing case working and practice questions and live teachings and active discussions with paramedics across the country. So it does wax and wane, depending on the season, which is also fun because it keeps it not boring, right?

But in general, I would say about 60% or so of the business is consulting-related right now or over the last year or so. Then probably the speaking and education side is about 30% or so. The remaining 10% is really related to advocacy involvement at a high level nationally within the industry and internationally. Then also, we do have things that come up that are a little bit unexpected sometimes. So one of our core values is we get it done, plus some. We really believe in going kind of above and beyond and over delivering whenever that’s possible. So we’ve had multiple clients over the last two years that have asked for social media, graphic design, newsletter and content development. That has been an aspect of the business that I did not originally anticipate, and that I have actually contracted out and brought in new resources and things to help develop that. 

So now, that is a growing area that we’re going to see over the next few years if we keep it or not, but it’s bringing in revenue. So it’s another way that we can over deliver to clients. That’s probably, I guess – Things like that are the other 10%.

[00:27:55] TU: Yeah. You’ve said we several times now throughout the show. So one of the questions I really like to dig deep on and better understand because I think it’s such an important evolution of the business when you go from solopreneur to having other people that are contributing, and that could be W team to employees. It could be contractors. It could be fractional services in terms of kind of piecing the team together. It can look very different. But how have you constructed the team, as you talk about we, and what are those different roles where you have some help in the business?

[00:28:29] VR: We are in a period of growth, so things are about to change. Tim, I didn’t get the date that this will be released, so it might already be announced. But I’ll hold off for now. So we are in the process. When I say we, I do have a few team members that work with me consistently and have now for several months or even years. I also have interns, so I accept interns each year. 

[00:28:52] TU: Oh, cool. 

[00:28:54] VR: Yeah. They stay with me for a period of time. So at a minimum, three months, but sometimes that relationship gets continued as they find value in the work and want to take on additional projects and things. So we have interns that cycle every few months or stay with us for half a year or even longer. 

I think that we from a core team standpoint is pretty heavily administrative. It’s pretty heavily education-focused and content development-focused. The consulting side and also some of the education, I do a fair amount of contracting out. So I bring in people on a 1099 independent contractor basis, who I know will meet the criteria within the industry for projects that I am reaching for. 

If I pitch for a project on social determinants or if I pitch for a project on high-risk medications or pediatric-focused meds or whatever that looks like, then I reach out to the network of experts in that area. That’s another one of our core values is cultivating a network of experts. So now, we kind of have this diverse team of experts. I think that we’re now over 50 different consultants that we’ve brought in in the last few years in different focus areas, based on what we’re working on at the time. Their projects range anywhere from three to six weeks to a year or more.

[00:30:33] TU: Yeah. The reason I asked that question, Victoria, and I love kind of the angle you took, is I read an article recently, and I’ll link to in the show notes from Y Combinator on the different and evolving roles of a CEO as you’re growing your business. They make a case that a CEO’s first job is to build a product that users love. Their second job is to build a company to maximize the opportunity that the product has surfaced. 

I think that that requires a very different skill set over time, and one of things that we’re going through in the evolution of just YFP is early on, my role, typically, as the case for many early entrepreneurs, was all about product creation, content creation. You’re wearing all these different hats. Now that we’ve grown a team over time, it’s really about leadership and vision and that evolving role in terms of leading the company. 

As time goes on, if I’m building the thing the right way, if you’re building the thing the right way, as I know you are, like your role as a content creator ideally becomes less important as you build the team, and you’re able to kind of step into other needs and roles and responsibilities that the business has. So it’s fun to see the evolution of some of these pharmacy entrepreneurs over time, really cool stuff. 

Natural question, as a follow up to all of this is, Victoria, how in the world do you balance all this, right? So you still are working in the academic setting and a part-time role. You’ve described a very, I think, impressive and nuanced consulting business that you’ve built that has multiple different arms and is clearly on a growth path and trajectory? How do you balance the time, the schedule, the responsibilities, personal and professional? What are some of the strategies that have worked for you?

[00:32:16] VR: I’m smiling and I’m laughing because I think most of us feel like am I balancing it right really? I don’t know. I think that I am, and I would say that this ties into what the next 5 to 10 years looks like pretty heavily. I would say that right now, I am very dependent on my calendar, and I’m very dependent on all the intersections of my world being on the same calendar, right? 

My spouse can see when I’m blocked off as busy and out of town or traveling from the work side. My academic teaching schedule has to be integrated on the business aspects so that we know not to schedule there. So I mean, there’s the technology piece that I think helps immensely and just you’re free when you’re free. When you’re not, it doesn’t work, right? So staying up to date and utilizing tools to make sure that you’re not getting double-booked, that you are making time for everything appropriately is important. 

I would also say that if you’re in an early phase of content creation of project-based work, whatever that looks like for the type of business that you’re starting, you have to be intentional with scheduling or your calendar will get filled for you. So there’s times where you have to dedicate a full day a week to start maybe, maybe more, maybe less to something like content creation or writing or social media blocking and those sorts of things. There’s also time required for the follow up of that, right? So like if I record my YouTube channel, my education –

[00:34:06] TU: Which are great, by the way. Which are awesome. I love them.

[00:34:09] VR: Thank you. The Reinhartz Rundown is the title of that. We’ll put it in the notes or I can send you a link. So if we record that, it’s so multi-phase, right? You need to decide what you’re writing on. You need to narrow it down to the big points people need to know. You actually need to write it out. You need to do the digital transformation to teleprompter. You need to schedule like a day on your calendar to do the videography. You need to figure out what needs to be done from the editing and block that time. 

Then you need to figure out all of the social media aspects that go along with that, like do I hashtags? How do I caption this? Do I upload to YouTube? Like what is the drip process? All of those things, right? So it’s not enough to say, “Well, I’m going to do content creation on this day.” It’s like I need to map out a process start to finish, and I need to make sure that we have proactively allocated the time accordingly on a schedule so that that gets done without being a point of stress for me. I think that it comes with some intentionality, and it comes from recognizing that everything takes longer and is a bigger deal than it seems like it’s going to be, and making sure that you’re as proactive as possible. 

The next thing I would say is I have gotten better about delegating and automating things where I can. So now, for example, if I bring in someone, an expert to teach in the MIH Academy, before I would be like, “Here’s the thing you need to sign, and here’s your contract, and I’m going to get you set up for getting your check, and where does that need to go, and give me your headshot, and what are your objectives, and I’m going to add you into the platform,” and all of these aspects, right?

[00:36:05] TU: 20 emails later. 

[00:36:06] VR: Yes. 20 emails. So now, I outline the process start to finish. I train my assistant on how to do that. Now, I just get to do the fun part, where I say, “Tim, I’d love to have you do a lecture on this topic or financial literacy for paramedics,” which, by the way, that sounds like a great idea. I’d love to do that. 

[00:36:25] TU: That’s awesome. That’s awesome. 

[00:36:28] VR: So I’m going to connect you to Rain, and then I CC my assistant, and I say introducing so-and-so here. Please get him set up for teaching in the academy. Then that process gets executed, even though I’m not the one physically doing it.

[00:36:46] TU: Process is the key word there, right? You gave a great example with that most recent one. You also give a good example with the Reinhartz Rundown YouTube and all the steps. Often it’s normal. You’re going to be doing all those steps to begin with, right? Until you kind of get to a point where it makes sense that you can justify having somebody help out. But if you can document the systems and the steps in the process over time, that’s the point where you can begin to systematize parts of your business and have other people step in and do it as good, if not better, than you’re doing it and more consistently over time so that you can focus on other parts of the business.

That’s something that Tim Baker and my partner are always talking about is how do we build this in a way that doesn’t depend on he or I sitting in any single seat of this business. The reason that’s so important, and it’s the same for your business, is that the work you’re doing in Mobile Health Consultants and the vision of the problem you’re trying to solve is bigger than Victoria, right? You started this, but there’s a day where like we want the impact and the vision of this to live on, whether you’re doing this or you’re not doing this. So if we have systems and processes that are in place that we can bring on team members and others to help execute that vision, all of a sudden, we’re building something that can transcend our time and the work that we have in that specific role. 

So I love what you had to share there related to some of the systems in the process. This has been a ton of fun. I have really enjoyed following your journey from afar, at least on LinkedIn and, obviously, have the opportunity to talk here. I know this is going to be an inspiration to many other pharmacists that are perhaps at the beginning stages of an idea or looking to get something started on their own. If folks already are not aware of you and the work that you’re doing, where’s the best place that they can go to learn more about you and to follow your work?

[00:38:32] VR: So a couple different places. Obviously, on social media, find me on LinkedIn. Connect with me. Send me a hello message. I’d love to watch your success and your growth and serve as a source of contact, if you’re looking to either get into this industry or figure out your own journey. So please connect with me on LinkedIn, Victoria Reinhartz. 

Also, if you want the link to the Reinhartz Rundown, I’m sure we’ll put that in the show notes for you on YouTube. Mobile Health Consultants is our website, and there’ll be information there on education and the MIH Academy under the education tab. So don’t hesitate to reach out, if that’s something that you’re looking for.

[00:39:17] TU: Awesome. We’ll link to those in the show notes. Again, Victoria, thank you so much for taking time to come on the show. I appreciate it.

[00:39:22] VR: Oh, thanks so much for having me. I loved it. 

[END OF INTERVIEW]

[00:39:24] TU: As we conclude this week’s podcast, an important reminder that the content on this show is provided to you for informational purposes only and is not intended to provide and should not be relied on for investment or any other advice. Information in the podcast and corresponding materials should not be construed as a solicitation or offer to buy or sell any investment or related financial products. We urge listeners to consult with a financial advisor with respect to any investment. 

Furthermore, the information contained in our archived newsletters, blog posts, and podcasts is not updated and may not be accurate at the time you listen to it on the podcast. Opinions and analyses expressed herein are solely those of Your Financial Pharmacist, unless otherwise noted, and constitute judgments as of the dates published. Such information may contain forward-looking statements that are not intended to be guarantees of future events. Actual results could differ materially from those anticipated in the forward-looking statements. For more information, please visit yourfinancialpharmacist.com/disclaimer. 

Thank you, again, for your support of the Your Financial Pharmacist Podcast. Have a great rest of your week. 

[END]

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